تفاصيل الوظيفة
تعلن شركة Octave عن توفر وظيفة استشاري تنفيذ (Implementation Consultant) في المنطقة الشرقية بالمملكة العربية السعودية. في هذا الدور، سيكون الموظف مسؤولاً عن إعداد وتثبيت وتكوين وتخصيص الحلول التقنية والتطبيقات للعملاء وفقاً لمعايير شركة Octave.
المهام والمسؤوليات
- إعداد وتثبيت وتكوين منتجات Hexagon في مواقع العملاء (حضورياً أو افتراضياً) مع الالتزام بمنهجية Smart Services.
- تنفيذ خطة المشروع بالتعاون مع العملاء، بما في ذلك تنفيذ التقنية وتكوين النصوص البرمجية وجمع البيانات ومعالجتها.
- تقديم الدعم الفني للعملاء أثناء تنفيذ المشاريع.
- إجراء تدريبات للعملاء حول استخدام وإدارة منتجات Hexagon.
- إعداد وتوثيق المشاريع (مثل تقارير الإنهاء والتثبيت، المتطلبات الوظيفية، وثائق التصميم، الدروس المستفادة).
- اختبار واستكشاف المشكلات التقنية في الأنظمة المثبتة.
- تحديد وتوثيق المشكلات الفنية التي تحتاج إلى رفعها لفرق المنتج والتكامل.
- تنسيق تقديم المعلومات لفريق الدعم الفني في الوقت المناسب.
- الحفاظ على سلوك مهني أثناء التعامل مع العملاء.
- تقديم ملاحظات مستندة لتجارب العملاء لتحسين المنتج والعمليات.
- العمل بشكل فردي وفي فرق لحل المشكلات بسرعة وفعالية.
- التعاون الوثيق مع فريق خدمات التنفيذ والدعم الفني والفرق الأخرى لإتمام مشاريع التثبيت بنجاح.
- إكمال تقارير المصروفات وساعات العمل المرتبطة بالمشاريع ضمن الإطار الزمني المطلوب.
- الالتزام بمعايير الجودة وعمليات العمل وقوالب التسليم الخاصة بشركة Octave.
- الالتزام بأفضل ممارسات الأمن السيبراني لأنظمة التحكم الصناعية (ICS).
- أداء أنشطة مكتبية متنوعة لدعم وتعزيز مجموعة الخدمات.
- المشاركة في أنشطة ما قبل البيع عند الحاجة.
- إظهار القدرة على العمل بشكل مستقل وحل مشكلات التنفيذ والعقبات التقنية بسرعة.
- إكمال تقارير النشاط الدورية (مثل التقارير اليومية للموقع والتحديثات الأسبوعية) حسب توقعات العميل.
- تنفيذ سياسات وأفضل الممارسات لتركيبات العملاء، بما في ذلك إدارة الوصول، رسم خرائط البيانات ونقلها، توثيق العمليات، الاختبار واستكشاف الأخطاء، وتدريب العملاء.
- التواصل مع فرق المشاريع الفنية والإدارية لاقتراح استراتيجيات وخطط تنفيذية فعالة لخدمات التنفيذ.
الشروط والمتطلبات
- درجة البكالوريوس في الهندسة أو أحد المجالات التقنية القائمة على العلوم والتكنولوجيا والهندسة والرياضيات (STEM) مثل علوم الحاسب، الأمن السيبراني، الهندسة الكهربائية، الميكانيكية، أو تكنولوجيا العمليات، بالإضافة إلى خبرة ميدانية.
- خبرة في تصميم وتقييم واستشارة وتنفيذ حلول برمجية.
- خبرة في العمل مع أنظمة التشغيل (OS) وتكوينها في بيئة خادم.
- معرفة بمبادئ الشبكات الأساسية (مثل عنونة IP، مكونات الشبكة كالموجهات والمحولات).
- خبرة في تصميم وإنشاء وتحرير النصوص البرمجية (scripts) والوظائف الدفعية (batch jobs).
- خبرة في تثبيت وتكوين Microsoft SQL.
- معرفة بمبادئ الشبكات المتقدمة (مثل عنونة IP، تكوين مكونات الشبكة كالموجهات والمحولات).
- خبرة في أنظمة التحكم في العمليات ومعدات أنظمة التحكم الصناعية (ICS).
- الإلمام ببروتوكولات الشبكات مثل Telnet، FTP(s)، وHTTP(s).
- الإلمام بالتحكم في الوصول للشبكات (التحكم الأمني).
- إجادة قوية لاستخدام مجموعة Microsoft Office (Word, Excel, PowerPoint, Visio).
- إتقان اللغة الإنجليزية تحدثاً وكتابة.
- القدرة على السفر بنسبة 70% من ساعات العمل لزيارة مواقع متعددة في المملكة (الجبيل، العديدية، رأس تنورة، جازان، ينبع).
- الشهادات التالية مفضلة: شهادة Cisco CompTIA، CCNA، CISSP، MCSE، أو خبرة في التحصيل السحابي (AWS, Azure)، وخبرة في التدريب والتوجيه، ومعرفة بنموذج Purdue لشبكات ICS، ومعرفة بلغات البرمجة مثل VB Script، Python، Power BI.
المهارات المطلوبة
- التركيز على تحقيق رضا العملاء العالي.
- مهارات تواصل شفهية وكتابية ممتازة.
- القدرة على العمل بفعالية ضمن فريق.
- تنظيم عالٍ مع القدرة على تعدد المهام.
- سرعة التعلم والاهتمام بالتفاصيل.
- ضمان اتباع السياسات التشغيلية.
- ممارسة الاحترام للفريق والأفراد.
- تحديد مجالات التحسين واقتراح الفرص.
- تصميم العمليات.
- تقديم الملاحظات بناءً على تجارب العملاء.
- تقديم التدريب الداخلي والخارجي.
- معرفة جيدة بحلول Octave المتعددة.
المزايا
في Octave، نؤمن بمنح الثقة لموظفينا لأنها أفضل طريقة لإطلاق الإمكانات وتحقيق الأفكار والتقدم المستمر. نلتزم بخلق بيئة داعمة حقاً توفر لك الموارد اللازمة لدعم طموحاتك، بغض النظر عن هويتك أو مكانك في العالم. نرحب بالجميع وندرك أن الفرق المتنوعة والشاملة هي مفتاح نجاح موظفينا وأعمالنا، ونلتزم بتكافؤ الفرص وبيئة شاملة.
عرض النص الأصلي للإعلان
Responsibilities
Octave are looking for an Implementation Consultant. In this position, individuals are responsible for setup/installation, configuration, and customization of technical solutions, applications, or process designs for the client’s purchased or outsourced technology and business outcome solutions. Individuals in this position are expected to work effectively independently. Implementation Consultants are expected to implement various software solutions for Hexagon customers following the Smart Services Methodology (SSM) standards and process(es), relating but not limited to the following cyber technology and engineering software applications:
Bachelor's degree in engineering or STEM-based technology-related field (e.g., Computer Science, Cyber Security, Electrical, Mechanical, Process Technology, etc.) and industry experience
Octave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle - Design, Build, Operate and Protect - where performance, safety, and reliability are non-negotiable and failure is not an option.
Turning complex operational data into actionable intelligence, Octave connects expertise, real-world conditions and enterprise-scale insight to improve performance, resilience and incident response where it matters most.
Octave has approximately 7,200 employees in 45 countries. Learn more at octave.com and follow us on LinkedIn.
Why work for Octave?
All in. Always forward. That's the way we do things around here. We put trust in our people because we believe it's the best way to unleash potential, bring ideas to life, and keep moving ahead. And it's why we're committed to creating an environment that's truly supportive, providing you with the resources you need to support your ambitions, no matter who you are or where you are in the world.
Everyone is welcome
At Octave, we believe that diverse and inclusive teams are critical to the success of our people and our business. Here, everyone is welcome. As an inclusive workplace, we don't discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.
Respect is the cornerstone of how we operate, so speak up and be yourself. You're valued here.
Implementation Consultant
Job Location (Short): Khobar City, Saudi Arabia
Workplace Type: Hybrid
Req Id: 1238
About Octave
Octave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle - Design, Build, Operate and Protect - where performance, safety, and reliability are non-negotiable and failure is not an option.
Turning complex operational data into actionable intelligence, Octave connects expertise, real-world conditions and enterprise-scale insight to improve performance, resilience and incident response where it matters most.
Octave has approximately 7,200 employees in 45 countries. Learn more at octave.com and follow us on LinkedIn.
Why work for Octave?
All in. Always forward. That's the way we do things around here. We put trust in our people because we believe it's the best way to unleash potential, bring ideas to life, and keep moving ahead. And it's why we're committed to creating an environment that's truly supportive, providing you with the resources you need to support your ambitions, no matter who you are or where you are in the world.
Everyone is welcome
At Octave, we believe that diverse and inclusive teams are critical to the success of our people and our business. Here, everyone is welcome. As an inclusive workplace, we don't discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.
Respect is the cornerstone of how we operate, so speak up and be yourself. You're valued here.
Octave are looking for an Implementation Consultant. In this position, individuals are responsible for setup/installation, configuration, and customization of technical solutions, applications, or process designs for the client’s purchased or outsourced technology and business outcome solutions. Individuals in this position are expected to work effectively independently. Implementation Consultants are expected to implement various software solutions for Hexagon customers following the Smart Services Methodology (SSM) standards and process(es), relating but not limited to the following cyber technology and engineering software applications:
- Automation Integrity™
- ControlWizard™
- Cyber Integrity™
- PlantState Integrity™
- Works with clients to install and configure Hexagon products both onsite and virtual
- Works with clients to execute the project plan - implementing technology, configuring scripts, data collection and processing for the project
- Provides technical support to clients whilst implementing and executing projects
- Conducts training with client on the utilization and administration of Hexagon products
- Constructs and provides project documentation for all assigned projects (i.e., Site Completion & Installation Report, functional requirements, design documents, lessons learned, etc.)
- Tests and troubleshoots functionality of installed systems
- Identifies and documents technical issues to be escalated to product and system integration teams
- Coordinates and submits information to Technical Support in a timely manner for projects
- Maintains a professional demeanor while interfacing with clients
- Provides feedback based on client experiences for product and process improvements
- Works both independent and among teams to solve problems quickly and effectively
- Works closely with the implementation services team, Technical Support teams, and other relevant team-members to complete installation projects successfully
- Completes project related expense reports and timesheets within a required timeframe
- Adheres to Integrity work processes, quality standards, and deliverable templates
- Adheres to Industrial Control System (ICS) cyber-security best practices and industry standards
- May perform various back-office activities to support and strengthen the services group
- May work on pre-sales activities
- Demonstrates an ability to work independently and problem solve implementation and technology roadblocks quickly
- Completes project related expense reports and timesheets within a required timeframe
- Completes frequency-determined activity reports (e.g., daily site reports, weekly status updates), per client expectation(s)
- Implements policies and best-practices for client installations, including access management, data mapping and transfer, process documentation, testing and troubleshooting, and client training.
- Interfaces with technical-minded employees and project management teams to suggest strategy and efficiency execution plans for implementation services.
Bachelor's degree in engineering or STEM-based technology-related field (e.g., Computer Science, Cyber Security, Electrical, Mechanical, Process Technology, etc.) and industry experience
- Experience in designing, evaluating, advising and implementing software solutions
- Experience in working with and configuring Operating Systems (OS) in a server environment
- Experience with basic networking principles (e.g., IP addressing, network components such as routers, switches etc.)
- Experience in design/create/edit scripts, batch jobs etc.
- Experience of installation and configuration of Microsoft SQL
- Experience with advanced networking principles (e.g., IP addressing, configuration of network components such as routers, switches etc.)
- Experience in process control and Industrial Control Systems (ICS) equipment
- Comfortable in network protocols such as Telnet, FTP(s) and HTTP(s)
- Comfortable with networking access control (security control)
- Strong command in Microsoft Office products including Word, Excel, PowerPoint and Visio
- Fluent English (including verbal and written)
- Focusing on great customer satisfaction
- Demonstrating excellent oral and written communication skills
- Demonstrating an ability to work in a team effectively
- Highly organized with an ability to multi-task
- Quick learner and pays attention to details
- Ensuring operational policies are followed
- Practicing team and individual respect
- Identifying areas for improvement and suggesting opportunities
- Process design
- Providing feedback based on client experiences
- Delivering internal and external training
- Fair knowledge of multiple Octave solutions
- Master's degree in engineering or STEM-based technology-related field (e.g., Computer Science, Cyber Security, Electrical, Mechanical, Process Technology, etc.)
- Experience in process control and working with ICS technology is preferable
- Experience in cloud-based virtualization (e.g., Amazon Web Services, Microsoft Azure)
- Experience in coaching and mentoring professionals
- Strong knowledge in Purdue Model for Industrial Control System (ICS) networking
- Certified Cisco CompTIA certification
- Certified Cisco Network Associate (CCNA)
- Certified Information Systems Security Professional (CISSP)
- Microsoft Certified System Engineer (MCSE)
- Knowledge in application programming & languages (e.g., VB script, Python, Power BI, etc.)
- Engineer is expected to be based in KSA.
- Engineer is expected to travel his 70% business hours to visit multiple sites in KSA located Jubail, Udhailiyah, Ras Tanura, Jazan, Yanbu
Octave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle - Design, Build, Operate and Protect - where performance, safety, and reliability are non-negotiable and failure is not an option.
Turning complex operational data into actionable intelligence, Octave connects expertise, real-world conditions and enterprise-scale insight to improve performance, resilience and incident response where it matters most.
Octave has approximately 7,200 employees in 45 countries. Learn more at octave.com and follow us on LinkedIn.
Why work for Octave?
All in. Always forward. That's the way we do things around here. We put trust in our people because we believe it's the best way to unleash potential, bring ideas to life, and keep moving ahead. And it's why we're committed to creating an environment that's truly supportive, providing you with the resources you need to support your ambitions, no matter who you are or where you are in the world.
Everyone is welcome
At Octave, we believe that diverse and inclusive teams are critical to the success of our people and our business. Here, everyone is welcome. As an inclusive workplace, we don't discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.
Respect is the cornerstone of how we operate, so speak up and be yourself. You're valued here.
Implementation Consultant
Job Location (Short): Khobar City, Saudi Arabia
Workplace Type: Hybrid
Req Id: 1238
About Octave
Octave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle - Design, Build, Operate and Protect - where performance, safety, and reliability are non-negotiable and failure is not an option.
Turning complex operational data into actionable intelligence, Octave connects expertise, real-world conditions and enterprise-scale insight to improve performance, resilience and incident response where it matters most.
Octave has approximately 7,200 employees in 45 countries. Learn more at octave.com and follow us on LinkedIn.
Why work for Octave?
All in. Always forward. That's the way we do things around here. We put trust in our people because we believe it's the best way to unleash potential, bring ideas to life, and keep moving ahead. And it's why we're committed to creating an environment that's truly supportive, providing you with the resources you need to support your ambitions, no matter who you are or where you are in the world.
Everyone is welcome
At Octave, we believe that diverse and inclusive teams are critical to the success of our people and our business. Here, everyone is welcome. As an inclusive workplace, we don't discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.
Respect is the cornerstone of how we operate, so speak up and be yourself. You're valued here.
المصدر: LinkedIn - أُضيفت للموقع في 28 أغسطس 2026
رقم الإعلان لدى المصدر: 4458983734
رقم الإعلان لدى المصدر: 4458983734