وظيفة مستشار تنفيذ شاغرة لدى Octave بالمنطقة الشرقية
Implementation Consultant
🏢 Octave
تفاصيل الوظيفة
شركة Octave تبحث عن استشاري تنفيذ (Implementation Consultant) للعمل في مدينة الخبر، المنطقة الشرقية، المملكة العربية السعودية بنظام عمل هجين. يتطلب السفر بنسبة 70% من ساعات العمل لزيارة مواقع متعددة داخل المملكة (الجبيل، العديلية، رأس تنورة، جازان، ينبع).
المهام والمسؤوليات
- تنفيذ حلول برمجية متنوعة لعملاء Hexagon وفق منهجية Smart Services Methodology (SSM)، بما في ذلك تطبيقات مثل Automation Integrity وControlWizard وCyber Integrity وPlantState Integrity.
- العمل مع العملاء لتثبيت وتكوين منتجات Hexagon سواء في الموقع أو عن بُعد.
- تنفيذ خطة المشروع بالتنسيق مع العملاء، بما في ذلك تنفيذ التكنولوجيا، تكوين السكريبتات، جمع البيانات ومعالجتها.
- تقديم الدعم الفني للعملاء أثناء تنفيذ المشاريع.
- إجراء تدريب للعملاء حول استخدام وإدارة منتجات Hexagon.
- إعداد وتقديم وثائق المشروع لجميع المشاريع الموكلة (مثل تقارير إتمام الموقع والتركيب، متطلبات وظيفية، وثائق التصميم، الدروس المستفادة، إلخ).
- اختبار واستكشاف أخطاء وظائف الأنظمة المثبتة.
- تحديد وتوثيق المشكلات الفنية التي يجب رفعها إلى فرق المنتج وتكامل الأنظمة.
- تنسيق وتقديم المعلومات إلى فريق الدعم الفني في الوقت المناسب للمشاريع.
- الحفاظ على سلوك مهني أثناء التعامل مع العملاء.
- تقديم ملاحظات بناءً على تجارب العملاء لتحسين المنتج والعمليات.
- العمل بشكل مستقل أو ضمن فرق لحل المشكلات بسرعة وفعالية.
- التعاون الوثيق مع فريق خدمات التنفيذ وفرق الدعم الفني والفرق الأخرى ذات الصلة لإتمام مشاريع التركيب بنجاح.
- إكمال تقارير المصروفات وسجلات الوقت الخاصة بالمشروع ضمن الإطار الزمني المطلوب.
- الالتزام بعمليات العمل ومعايير الجودة وقوالب التسليم الخاصة بـ Integrity.
- الالتزام بأفضل الممارسات والمعايير الصناعية للأمن السيبراني لأنظمة التحكم الصناعية (ICS).
- قد يؤدي أنشطة مكتبية خلفية مختلفة لدعم وتعزيز مجموعة الخدمات.
- قد يعمل على أنشطة ما قبل البيع.
- إظهار القدرة على العمل بشكل مستقل وحل مشكلات التنفيذ والعقبات التقنية بسرعة.
- إكمال تقارير النشاط المحددة التكرار (مثل تقارير الموقع اليومية، تحديثات الحالة الأسبوعية) حسب توقعات العميل.
- تنفيذ سياسات وأفضل الممارسات لتركيبات العملاء، بما في ذلك إدارة الوصول، رسم الخرائط ونقل البيانات، توثيق العمليات، الاختبار واستكشاف الأخطاء، وتدريب العملاء.
- التفاعل مع الموظفين التقنيين وفرق إدارة المشاريع لاقتراح استراتيجيات وخطط تنفيذ كفؤة لخدمات التنفيذ.
الشروط والمتطلبات
- درجة البكالوريوس في الهندسة أو أحد التخصصات التقنية (STEM) مثل علوم الحاسب، الأمن السيبراني، الهندسة الكهربائية، الميكانيكية، أو تكنولوجيا العمليات، مع خبرة عملية.
- خبرة في تصميم وتقييم واستشارات وتنفيذ حلول برمجية.
- إجادة اللغة الإنجليزية بطلاقة (شفهياً وكتابياً).
- مهارات تواصل شفهية وكتابية ممتازة.
- القدرة على العمل ضمن فريق بشكل فعال.
- تنظيم عالٍ مع القدرة على تعدد المهام.
- سرعة التعلم والاهتمام بالتفاصيل.
- التركيز على تحقيق رضا العملاء.
- الالتزام بسياسات التشغيل.
- ممارسة الاحترام داخل الفريق.
- تحديد مجالات التحسين واقتراح الفرص.
- تصميم العمليات.
- تقديم ملاحظات بناءً على تجارب العملاء.
- تقديم تدريب داخلي وخارجي.
- معرفة عادلة بحلول Octave المتعددة.
المهارات المطلوبة
- خبرة في العمل مع وتكوين أنظمة التشغيل (OS) في بيئة خوادم.
- معرفة بمبادئ الشبكات الأساسية (عنونة IP، المكونات مثل routers و switches).
- خبرة في تصميم وإنشاء وتحرير البرامج النصية (scripts) والوظائف المجمعة (batch jobs).
- خبرة في تثبيت وتكوين Microsoft SQL.
- خبرة في مبادئ الشبكات المتقدمة (تكوين المكونات الشبكية).
- خبرة في التحكم بالعمليات ومعدات أنظمة التحكم الصناعية (ICS).
- إلمام ببروتوكولات الشبكة مثل Telnet وFTP(s) وHTTP(s).
- إلمام بالتحكم في الوصول الشبكي (أمان الشبكات).
- إتقان قوي لبرامج Microsoft Office (Word, Excel, PowerPoint, Visio).
عرض النص الأصلي للإعلان
Job Location (Short): Khobar City, Saudi Arabia
Workplace Type: Hybrid
Req Id: 1238
Responsibilities
Octave are looking for an Implementation Consultant. In this position, individuals are responsible for setup/installation, configuration, and customization of technical solutions, applications, or process designs for the client’s purchased or outsourced technology and business outcome solutions. Individuals in this position are expected to work effectively independently. Implementation Consultants are expected to implement various software solutions for Hexagon customers following the Smart Services Methodology (SSM) standards and process(es), relating but not limited to the following cyber technology and engineering software applications:
Bachelor's degree in engineering or STEM-based technology-related field (e.g., Computer Science, Cyber Security, Electrical, Mechanical, Process Technology, etc.) and industry experience
Octave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle - Design, Build, Operate and Protect - where performance, safety, and reliability are non-negotiable and failure is not an option.
Turning complex operational data into actionable intelligence, Octave connects expertise, real-world conditions and enterprise-scale insight to improve performance, resilience and incident response where it matters most.
Octave has approximately 7,200 employees in 45 countries. Learn more at octave.com and follow us on LinkedIn.
Why work for Octave?
All in. Always forward. That's the way we do things around here. We put trust in our people because we believe it's the best way to unleash potential, bring ideas to life, and keep moving ahead. And it's why we're committed to creating an environment that's truly supportive, providing you with the resources you need to support your ambitions, no matter who you are or where you are in the world.
Everyone is welcome
At Octave, we believe that diverse and inclusive teams are critical to the success of our people and our business. Here, everyone is welcome. As an inclusive workplace, we don't discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.
Respect is the cornerstone of how we operate, so speak up and be yourself. You're valued here.
Workplace Type: Hybrid
Req Id: 1238
Responsibilities
Octave are looking for an Implementation Consultant. In this position, individuals are responsible for setup/installation, configuration, and customization of technical solutions, applications, or process designs for the client’s purchased or outsourced technology and business outcome solutions. Individuals in this position are expected to work effectively independently. Implementation Consultants are expected to implement various software solutions for Hexagon customers following the Smart Services Methodology (SSM) standards and process(es), relating but not limited to the following cyber technology and engineering software applications:
- Automation Integrity™
- ControlWizard™
- Cyber Integrity™
- PlantState Integrity™
- Works with clients to install and configure Hexagon products both onsite and virtual
- Works with clients to execute the project plan - implementing technology, configuring scripts, data collection and processing for the project
- Provides technical support to clients whilst implementing and executing projects
- Conducts training with client on the utilization and administration of Hexagon products
- Constructs and provides project documentation for all assigned projects (i.e., Site Completion & Installation Report, functional requirements, design documents, lessons learned, etc.)
- Tests and troubleshoots functionality of installed systems
- Identifies and documents technical issues to be escalated to product and system integration teams
- Coordinates and submits information to Technical Support in a timely manner for projects
- Maintains a professional demeanor while interfacing with clients
- Provides feedback based on client experiences for product and process improvements
- Works both independent and among teams to solve problems quickly and effectively
- Works closely with the implementation services team, Technical Support teams, and other relevant team-members to complete installation projects successfully
- Completes project related expense reports and timesheets within a required timeframe
- Adheres to Integrity work processes, quality standards, and deliverable templates
- Adheres to Industrial Control System (ICS) cyber-security best practices and industry standards
- May perform various back-office activities to support and strengthen the services group
- May work on pre-sales activities
- Demonstrates an ability to work independently and problem solve implementation and technology roadblocks quickly
- Completes project related expense reports and timesheets within a required timeframe
- Completes frequency-determined activity reports (e.g., daily site reports, weekly status updates), per client expectation(s)
- Implements policies and best-practices for client installations, including access management, data mapping and transfer, process documentation, testing and troubleshooting, and client training.
- Interfaces with technical-minded employees and project management teams to suggest strategy and efficiency execution plans for implementation services.
Bachelor's degree in engineering or STEM-based technology-related field (e.g., Computer Science, Cyber Security, Electrical, Mechanical, Process Technology, etc.) and industry experience
- Experience in designing, evaluating, advising and implementing software solutions
- Experience in working with and configuring Operating Systems (OS) in a server environment
- Experience with basic networking principles (e.g., IP addressing, network components such as routers, switches etc.)
- Experience in design/create/edit scripts, batch jobs etc.
- Experience of installation and configuration of Microsoft SQL
- Experience with advanced networking principles (e.g., IP addressing, configuration of network components such as routers, switches etc.)
- Experience in process control and Industrial Control Systems (ICS) equipment
- Comfortable in network protocols such as Telnet, FTP(s) and HTTP(s)
- Comfortable with networking access control (security control)
- Strong command in Microsoft Office products including Word, Excel, PowerPoint and Visio
- Fluent English (including verbal and written)
- Focusing on great customer satisfaction
- Demonstrating excellent oral and written communication skills
- Demonstrating an ability to work in a team effectively
- Highly organized with an ability to multi-task
- Quick learner and pays attention to details
- Ensuring operational policies are followed
- Practicing team and individual respect
- Identifying areas for improvement and suggesting opportunities
- Process design
- Providing feedback based on client experiences
- Delivering internal and external training
- Fair knowledge of multiple Octave solutions
- Master's degree in engineering or STEM-based technology-related field (e.g., Computer Science, Cyber Security, Electrical, Mechanical, Process Technology, etc.)
- Experience in process control and working with ICS technology is preferable
- Experience in cloud-based virtualization (e.g., Amazon Web Services, Microsoft Azure)
- Experience in coaching and mentoring professionals
- Strong knowledge in Purdue Model for Industrial Control System (ICS) networking
- Certified Cisco CompTIA certification
- Certified Cisco Network Associate (CCNA)
- Certified Information Systems Security Professional (CISSP)
- Microsoft Certified System Engineer (MCSE)
- Knowledge in application programming & languages (e.g., VB script, Python, Power BI, etc.)
- Engineer is expected to be based in KSA.
- Engineer is expected to travel his 70% business hours to visit multiple sites in KSA located Jubail, Udhailiyah, Ras Tanura, Jazan, Yanbu
Octave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle - Design, Build, Operate and Protect - where performance, safety, and reliability are non-negotiable and failure is not an option.
Turning complex operational data into actionable intelligence, Octave connects expertise, real-world conditions and enterprise-scale insight to improve performance, resilience and incident response where it matters most.
Octave has approximately 7,200 employees in 45 countries. Learn more at octave.com and follow us on LinkedIn.
Why work for Octave?
All in. Always forward. That's the way we do things around here. We put trust in our people because we believe it's the best way to unleash potential, bring ideas to life, and keep moving ahead. And it's why we're committed to creating an environment that's truly supportive, providing you with the resources you need to support your ambitions, no matter who you are or where you are in the world.
Everyone is welcome
At Octave, we believe that diverse and inclusive teams are critical to the success of our people and our business. Here, everyone is welcome. As an inclusive workplace, we don't discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.
Respect is the cornerstone of how we operate, so speak up and be yourself. You're valued here.
المصدر: LinkedIn - أُضيفت للموقع في 20 يونيو 2026
وظائف أخرى لدى Octave