وظيفة مدير المكتب الخلفي لأمن الشبكات لدى sirar by stc في الرياض

About the Company

Advanced technology and cybersecurity company (sirar) established by stc, the region’s ICT and digital services provider, sirar by stc is a cutting-edge cybersecurity provider that empowers organization to take control of their cyber capabilities and digital environments. As experts in business security and privacy. We offer a comprehensive range of solutions that help you to operate online safely, securely, and efficiently.

Responsibilities:

• Oversees IT system security as a subject matter expert on IT System security and providing up to level-3 support.
• Oversees escalations and provide advisory and support function to front office / back office.
• Acts as technical reviewers in change management process and continuous improvement.
• Acts as technical reviewers in Fault management process and continuous improvement.
• Works on problem determination analysis and resolution techniques.
• Verifies root cause analysis / incident reports prepared by L1 L2 engineers and where needed perform root cause Analysis and generate Incident Reports for complex issues.
• Opens clients trouble tickets with vendors TSS.
• Coordinates system changes with appropriate teams to minimize disruption.
• Coordinates and communicates issues requiring escalation to different teams and initiate follow up procedures pertain
• Handles/Solves the support tickets (New configuration, change requests, and troubleshooting issues).
• Monitors security incidents and breaches.
• Hardens the security systems configuration and settings.
• Provides technical consultation for onboarding clients.
• Maintains subject matter expert level of expertise on technologies/platforms deployed in managed networks.
• Advice in taking actions upon them with the latest vulnerabilities.
• Contributes to the overall success of the company by performing all other duties and responsibilities as assigned by line manager.

Academic Qualification :

• Bachelor’s degree in Cybersecurity, Computer Science/Engineering, Information Technology, or related discipline.

Professional Certificate :

• Industry recognized security certifications such as CCNP Security, CCIE, CISSP or equivalent related certifications are preferred.
• Technology/Vendor based certifications are preferred.
• Operating systems certifications such as MCSE and RHCSA is preferred.

Years of Experience :

• 7+ years in relevant experience.

Skills :

• Proven experience in network security operations, preferably in a telecom environment
• Strong understanding with next-generation firewalls (e.g. FortiGate, Palo Alto, Cisco-FTDs), IPS, NAC, VPNs (IPSEC, Dial-up, SSL etc), NAT.
• Advance knowledge in IT security infrastructure.
• Strong endpoint security (DLP, AV, DAM, EDR/NDR and XDR).
• Strong web and email security understanding.
• APT, sandboxing, SSLV offloading and PKI fundamentals and concepts.
• Advance proficiency in communicating effectively with a range of security professionals and to simplify complex technical issues.
• In-depth knowledge of security protocols and principles.
• Proficiency in networking technologies, network security and network monitoring solutions.
• Advanced troubleshooting and diagnostic skills to efficiently resolve complex issues
• In-depth understanding of TCP/IP, network protocols, packet capture, WireShark, tcpdump.
• ITIL fundamentals, Problem, Incident, Change and Release Management.
• Virtualization and Storage Solid understanding.
• Comprehensive understanding of information security policies and best practices in identity management.
• Advanced troubleshooting and diagnostic skills to efficiently resolve complex issues.
• Excellent communication, reporting and time management skills.

Important Notice for Candidates:

By submitting your application, you confirm that you have read and understood sirar's Candidate Privacy Notice and agree to the processing of your personal data in accordance with it.