وظيفة أخصائي مبيعات خدمات لدى Innomotics في الخبر
Service Sales Specialist
🏢 Innomotics
تفاصيل الوظيفة
Innomotics، الشركة الرائدة عالمياً في مجال المحركات وأنظمة الدفع الكبيرة، تبحث عن أخصائي مبيعات الخدمات (Service Sales Specialist) للانضمام إلى فريقها في الخبر، المملكة العربية السعودية.
نبذة عن الوظيفة
- قيادة أنشطة مبيعات الخدمات ضمن منطقة وحسابات ومحفظة محددة، مع المسؤولية الكاملة عن تحقيق أهداف الطلبيات الجديدة وهوامش الربح.
- العمل كقوة مبيعات مخصصة لأعمال الخدمات، وتحديد فرص العملاء وتطويرها وإغلاقها بشكل استباقي لتعزيز النمو في الخدمات.
- سد الفجوة بين زيادة الحصة السوقية مع العملاء الحاليين واكتساب عملاء جدد، من خلال ربط ثقافة الخدمة بالعمل وتمكين Innomotics من تقديم خدمات تنافسية وموثوقة ومبتكرة.
المهام والمسؤوليات
- تحديد أولويات العملاء وقيادة أنشطة مبيعات الخدمات، وتعزيز الترقيات والتحديثات والحلول ذات القيمة المضافة لصالح العملاء.
- زيارة العملاء بالتنسيق مع فرق المبيعات الإقليمية لدعم الصفقات والاستشارة وإغلاقها، وتوليد فرص مبيعات جديدة واستكشاف محافظ خدمات محتملة.
- تنسيق التطوير الفني للعروض، وفهمها والتفاوض عليها مع العملاء، والتحقق من الأسعار وقدرة التسليم، ومتابعة المشاريع خلال مرحلة التنفيذ لتوليد مبيعات إضافية.
- جمع المعلومات عن العملاء والسوق والمنافسين في محفظة الخدمات المعنية، وتقديم مدخلات للتسويق وتمثيل المحفظة في الأنشطة التسويقية.
- دفع التبادل المنتظم للمعرفة حول الاستراتيجية والمحفظة مع فرق المبيعات الإقليمية ومركز خدمات العملاء وشركاء المبيعات، والعمل في شبكات عبر المناطق.
- إدارة مبيعات خدمات العملاء عبر التخطيط على مستوى الحسابات والفرص للمحفظة المحددة والحسابات الرئيسية، ودعم فرق المبيعات والتخطيط والتنبؤ.
- تنفيذ وتنسيق وإعداد التقارير لجميع موضوعات خدمات العملاء بالتعاون مع أصحاب المصلحة، بما في ذلك التخطيط السنوي وإغلاق الشهر وتقارير الخدمات ومؤشرات الأداء والعروض التقديمية للإدارة.
- ضمان وتحسين جودة وشفافية بيانات قاعدة التثبيت (i-Base) باستخدام مؤشرات الأداء.
- دعم تحقيق الأهداف من خلال توفير شفافية البيانات واستخلاص إجراءات التحسين، مع ضمان الامتثال لمعايير وقيم وسياسات خدمات العملاء.
الشروط والمتطلبات
- درجة البكالوريوس أو الماجستير في الهندسة الكهربائية (يفضل ماجستير إدارة الأعمال).
- خبرة من 2 إلى 3 سنوات في المبيعات أو أي وظيفة تواجه العملاء مع سجل نجاح مثبت.
- خبرة من 2 إلى 3 سنوات في الأنشطة الفنية في الخدمات والهندسة و/أو التشغيل.
- خبرة من 2 إلى 3 سنوات في تنفيذ المشاريع بنجاح وسنة واحدة في تطوير العروض.
- الإلمام بمنتجات Innomotics وتقنياتها بالإضافة إلى محفظة خدمات العملاء.
- إجادة اللغة الإنجليزية (يفضل إجادة اللغة العربية).
المهارات المطلوبة
- معرفة قوية بإدارة الحسابات وتطوير العملاء وعمليات خدمات العملاء.
- القدرة على بناء فرق افتراضية وإدارة وتحفيز الأشخاص بنجاح عبر منظمات متعددة.
- مهارات العمل الجماعي والتدريب.
- خبرة في العمل مع منظمات متعددة الثقافات والجنسيات وفي بيئات دولية.
- مهارات ممتازة في حل المشكلات والتفكير التحليلي والكتابة التجارية والتواصل وإدارة أصحاب المصلحة.
عرض النص الأصلي للإعلان
Job ID: 6512
Location:
Al-Khobar, SA
We are looking for a Service Sales Specialist (F/M/D) to join our team at Innomotics
The Industry-Leader of Motors and Drives
Innomotics is an industry-leading supplier of motors and large drive systems. With a trusted legacy of more than 150 years of engineering expertise, our products power all of the world’s most essential industries. Today, we are bringing the #EnergyTransition to life with a portfolio that enables our customers to boost energy efficiency, reduce greenhouse gases, and minimize the carbon footprints of plants.
Our Most Powerful Engine: Our People
We are a team of more than 15,000 dedicated experts, doers, and innovators. For us, engineering the future means keeping businesses in motion. As a global player operating with the spirit and speed of a mid-sized champion, the future holds unlimited opportunities for us. If you share our bold mindset to be best-in-class, we want you IN.
The Role
As a Services Sales Specialist, you will be leading the service sales activities in coordination with Regional Sales, ensuring alignment while taking full accountability for results. The SSS shall operate as a dedicated Sales Force for the Service Business. You will play a critical role in owning and driving Service growth within the assigned portfolio, accounts and region by proactively identifying, developing, and closing customer opportunities for the defined service offering.
Holds full responsibility for new order intake and new order margin targets within the assigned portfolio, accounts and region, including specific objectives for defined customers (focus and non-focus accounts)
This role bridges increasing market share with existing customers and acquiring new customers, or specific objectives for defined Customer Services initiatives. connecting service culture to action and enabling Innomotics to run a cost-competitive, reliable, resilient, and innovative services to customers.
Location- Khobar, Saudi Arabia
Responsibilities
Key Responsibilities
Innomotics is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status.
Jobs at Innomotics: Find out more about jobs & careers at Innomotics.
Location:
Al-Khobar, SA
We are looking for a Service Sales Specialist (F/M/D) to join our team at Innomotics
The Industry-Leader of Motors and Drives
Innomotics is an industry-leading supplier of motors and large drive systems. With a trusted legacy of more than 150 years of engineering expertise, our products power all of the world’s most essential industries. Today, we are bringing the #EnergyTransition to life with a portfolio that enables our customers to boost energy efficiency, reduce greenhouse gases, and minimize the carbon footprints of plants.
Our Most Powerful Engine: Our People
We are a team of more than 15,000 dedicated experts, doers, and innovators. For us, engineering the future means keeping businesses in motion. As a global player operating with the spirit and speed of a mid-sized champion, the future holds unlimited opportunities for us. If you share our bold mindset to be best-in-class, we want you IN.
The Role
As a Services Sales Specialist, you will be leading the service sales activities in coordination with Regional Sales, ensuring alignment while taking full accountability for results. The SSS shall operate as a dedicated Sales Force for the Service Business. You will play a critical role in owning and driving Service growth within the assigned portfolio, accounts and region by proactively identifying, developing, and closing customer opportunities for the defined service offering.
Holds full responsibility for new order intake and new order margin targets within the assigned portfolio, accounts and region, including specific objectives for defined customers (focus and non-focus accounts)
This role bridges increasing market share with existing customers and acquiring new customers, or specific objectives for defined Customer Services initiatives. connecting service culture to action and enabling Innomotics to run a cost-competitive, reliable, resilient, and innovative services to customers.
Location- Khobar, Saudi Arabia
Responsibilities
Key Responsibilities
- Prioritize customers and drives Service Sales activities.
- Being proactive to serve our customer Installed Base for defined regions/customers, promoting upgrades, retrofits, and value-add solutions to the benefit of the customers. Working in close collaboration with Regional Sales teams serving various sales channels, by identifying and developing customer opportunities for Services, based on data transparency and analysis. Defines the service part of the customer strategy.
- Visits customers based on Customer Service approach and in coordination with Regional Sales to support, consult and drive deals to closure by generating service sales leads, develops new market opportunities and exploring potential new service portfolios.
- Coordinates technical development of offers, fully understands and negotiates them with customers. Validates pricing and examines ability to deliver. Accompanied projects during their execution phase to generate follow-up sales. Maintains for his line of duty a service-related proposal pipeline.
- Supports in information collection on customers, market and competitors of his respective Service portfolio in region. Provides input for marketing (e.g. references) and represents service portfolio in marketing activities (e.g. at trade fairs).
- Drives regular knowledge exchange on strategy and portfolio and engages the Regional Sales, Regional CS, IN CS HQ and sales partners; also works in networks across regions.
- Actively manage the Customer Service Regional Sales via service sales planning on account and opportunity level for defined service portfolio, key accounts in a defined region. Supports Regional Sales, Regional Innomotics division and CS in business planning and forecasting.
- Execution, coordination and reporting of all Customer Service topics in close collaboration with the Stakeholders in Sales Organization and Services Delivery Teams (FY Planning, Monthly Closing activities (Actual reporting, FC), Service Tickets reporting and Services KPIs) and presentations to the Management Team.
- Ensure and drive improvement of i-Base data quality and transparency with the help of KPIs.
- Support target achievement by providing data transparency and derive improvement measures while Safeguard compliance with Customer Service standards, values and policies
- Bachelor’s or master’s degree in electrical engineering. Master of Business Administration degree (MBA) is advantageous.
- 2-3 years Sales experience or other type of marketing i.e. customer interfacing function with a successful proven track record.
- 2-3 years track record of technical oriented activities in service/ engineering and/ or commissioning.
- 2-3 years’ experience in executing projects successfully and 1 year in developing proposals
- Awareness of Innomotics products & technologies in addition to Customer Services portfolio.
- Strong knowledge of Account Management, Customer Development and Customer Services processes.
- Able to build virtual teams, manage and motivate people successfully across multiple organizations.
- Teamwork and coaching skills
- Experience working with multicultural and multinational organizations and working in international environments.
- Excellent problem-solving, analytical thinking, business writing, communication, and stakeholder management skills.
- Fluent English (Fluent Arabic Language is an advantage).
Innomotics is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status.
Jobs at Innomotics: Find out more about jobs & careers at Innomotics.
المصدر: LinkedIn - أُضيفت للموقع في 22 يونيو 2026
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