We are seeking a highly skilled Director of Sales to lead our sales efforts in Middle East focusing on KSA and GCC countries in specific. This role will be responsible for driving new business acquisition, and maintaining strong relationships with clients. This is a team effort, and you will demonstrate strong leadership of the multi-disciplinary bid team ensuring the team meet deadlines, client expectations and deliver efficiently and to the highest quality.
Responsibilities
- Develop and implement a comprehensive sales strategy to drive revenue growth and achieve sales targets in Middle East region especially focusing on KSA.
- Identify new business opportunities, target potential clients, and effectively position our products/services to win new logos.
- Work collaboratively with the sales and account teams in executing sales plans, including prospecting, qualifying leads, presenting proposals, and negotiating contracts.
- Oversee and nurture relationships with existing clients, ensuring their satisfaction and identifying opportunities for upselling and cross-selling.
- Collaborate with the account management team to develop strategic account plans, provide guidance on customer retention, and foster long-term partnerships.
- Monitor key account metrics, track sales performance, and provide regular reports to senior management.
- Lead, motivate, and develop the sales team, fostering a high-performance culture focused on exceeding targets.
- Provide coaching, training, and ongoing support to the sales team, helping them enhance their skills and achieve individual and team goals.
- Collaborate cross-functionally with other departments, such as marketing and operations, to align strategies and optimize sales efforts.
- Stay up-to-date with industry trends, market dynamics, and competitor activities to identify emerging opportunities and potential risks.
- Conduct market research and analysis to gain a deep understanding of customer needs, preferences, and buying behaviors within the domestic market in GCC.
- Leverage market insights to drive product/service improvements, refine sales strategies, and support the development of new offerings.
Qualifications
- Bachelor's degree in business administration, Marketing, or a related field (advanced degree preferred).
- Proven experience as a Sales Director, Senior Account Manager or in a similar leadership role within the GCC market.
- Previous experience working in the BPO or IT sectors in KSA
- Fluency in English and Arabic, with excellent written and verbal communication skills.
- Strong knowledge of the domestic market within Middle East, including an understanding of customer dynamics, cultural nuances, and business practices.
- Demonstrated success in new business acquisition, with a track record of consistently achieving or exceeding sales targets.
- Experience working in a global business environment, with the ability to navigate and leverage international resources effectively.
- Excellent leadership and team management skills, with the ability to inspire and motivate a diverse sales team.
- Analytical mindset with the ability to interpret data, generate insights, and make data-driven decisions.
- Exceptional interpersonal skills, with the ability to build and maintain strong relationships with clients, stakeholders, and internal teams.
- Highly organized, with strong project management and prioritization abilities.
- Willingness to travel as required within Middle East countries or occasionally internationally.
- Based in KSA or willing to move.