Overview:
The Principal Contract Operations Specialist is responsible for supporting the administration and operational management of contracts and supplier agreements across the organization. The role ensures contractual activities, purchase order processes, and supplier performance monitoring are executed efficiently and in compliance with organizational policies, procedures, and contractual obligations. The position works closely with procurement, legal, finance, and business teams to support operational continuity, compliance, and vendor performance management.
Key Responsibilities:
- Support day-to-day contract administration activities to ensure agreements are executed and managed in alignment with company standards and operational requirements.
- Administer and monitor purchase order processes, ensuring accuracy, completeness, and compliance with internal policies and approved terms.
- Monitor supplier performance and support tracking of service-level agreements (SLAs), deliverables, and contractual obligations.
- Coordinate with procurement, legal, finance, and business stakeholders to support contract execution, issue resolution, and operational efficiency.
- Support the implementation and maintenance of contract administration policies, procedures, controls, and governance practices.
- Maintain accurate records of contracts, amendments, purchase orders, and supplier performance reports to ensure audit readiness and documentation integrity.
- Support contract-related reporting, compliance reviews, and operational performance assessments.
- Assist in managing contract amendments, renewals, extensions, and close-out activities.
- Support the resolution of contract administration issues and escalate complex contractual or operational matters when necessary.
Qualifications:
Education:
- Bachelor’s degree in Business Administration, Supply Chain Management, Procurement, or a related field.
Experience:
- 6-10 years of experience in contract administration, procurement operations, supplier management, or contract operations roles.
- Experience working with enterprise procurement processes, vendor management, and contract lifecycle activities is preferred.
Skills & Competencies:
- Strong understanding of contract administration, procurement operations, and supplier management practices.
- Knowledge of purchase order management processes, service-level agreements (SLAs), and vendor performance monitoring.
- Good understanding of contractual compliance, governance requirements, and operational risk management principles.
- Strong coordination, communication, and stakeholder management skills.
- Strong analytical and organizational skills with high attention to detail and documentation accuracy.