دله الصحية تعلن عن وظيفة مشرف الجودة وسلامة المرضى في الرياض

Job Purpose:

To support the implementation and monitoring of quality and patient safety programs by supervising daily activities, conducting audits, reporting incidents, and ensuring adherence to hospital policies and regulatory requirements to promote a safe care environment.

Roles and Responsibilities:

Organizational Accountabilities:
Ensure work is performed based on approved policies, processes, procedures, and instructions
• Identify opportunities for continuous improvement of systems, processes and practices taking into account leading practices, cost reduction and productivity improvement
• Ensure day-to-day activities are properly performed in line with policies and procedures
• Follow-up on escalated cases/issues of subordinates to ensure they are closed efficiently and in a timely manner

Functional Accountabilities:
Assist in conducting regular quality and patient safety audits and inspections within assigned departments
● Monitor and track incident reports, near misses, and adverse events, ensuring timely documentation and follow-up
● Support root cause analysis (RCA) investigations and assist in developing corrective action plans
● Facilitate staff training and awareness programs on quality standards and patient safety protocols
● Collaborate with clinical and administrative teams to promote compliance with accreditation and regulatory standards
● Collect, analyze, and report data related to patient safety indicators and quality metrics
● Participate in quality improvement projects and support implementation of safety initiatives
● Maintain up-to-date knowledge of hospital policies, procedures, and national healthcare regulations
● Assist in preparing reports for hospital leadership and quality committees
● Support coordination during internal and external audits and accreditation surveys


Key Internal Stakeholders:
● Clinical and Non-Clinical Department Heads
● Nursing Services and Medical Staff
● All staff

Key External Stakeholders:
● Ministry of Health (MOH)
● Central Board for Accreditation of Healthcare Institutions (CBAHI)
● Saudi Food and Drug Authority (SFDA)
● Patients and their families
● External auditors and accreditation bodies

Job Qualifications and Requirements:

Knowledge and Experience:
● 2–4 years of experience in healthcare quality, patient safety, or risk management
● Knowledge of healthcare accreditation standards and patient safety frameworks
● Familiarity with incident reporting systems and quality improvement methodologies

Education and Certifications:
Bachelor’s degree in Nursing, Pharmacy, Healthcare Administration, or related field

Skills:

Strong observational and analytical skills
● Good communication and interpersonal abilities
● Ability to work collaboratively with multidisciplinary teams
● Detail-oriented and organized
● Proficient in data collection and reporting tools
● Fluent in English and Arabic is an advantage

Attitude:

● Strong Work Ethic
● Dependability and Responsibility
● Possessing a Positive Attitude
● Adaptability
● Honesty and Integrity
● Self-Motivated
● Motivated to Grow and Learn
● Strong Self-Confidence