وظيفة مقدم طعام شاغرة لدى Everhires في الرياض

Job Summary

We are seeking a professional and customer-oriented Waiter/Waitress to provide excellent food and beverage service to guests. The successful candidate will be responsible for taking orders, serving food and drinks, ensuring guest satisfaction, and maintaining high service standards throughout the dining experience.

Key Responsibilities

• Greet and welcome guests in a friendly and professional manner.
• Present menus and provide recommendations when requested.
• Take accurate food and beverage orders and enter them into the POS system.
• Serve food and beverages according to company standards.
• Ensure guests' needs are attended to promptly and professionally.
• Check on guests during their dining experience to ensure satisfaction.
• Handle guest inquiries, requests, and complaints efficiently.
• Prepare tables before service and maintain cleanliness throughout the shift.
• Clear and reset tables after guests leave.
• Coordinate with kitchen and service teams to ensure timely order delivery.
• Follow food safety, hygiene, and health regulations at all times.
• Process guest bills and payments accurately when required.

Requirements

• Previous experience as a waiter/waitress or in a customer service role is preferred.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Strong customer service and problem-solving abilities.
• Professional appearance and positive attitude.
• Basic English communication skills; Arabic is an advantage.
• Flexibility to work shifts, weekends, and public holidays.

Skills & Competencies

• Customer Service
• Communication Skills
• Teamwork
• Attention to Detail
• Time Management
• Upselling & Sales Skills
• Problem Solving

KPIs

• Guest satisfaction scores.
• Order accuracy.
• Average service time.
• Upselling performance.
• Attendance and punctuality.
• Compliance with service and hygiene standards.