وظيفة مهندس NOC لدى LanceSoft Middle East في جدة

Job Title - NOC Engineer

Location - Jeddah KSA

Duration - Permanent

Qualifications

Education

• Bachelor’s degree in Telecommunications, Computer Science, Electronics, or related technical field.
• Certifications in networking (CCNA, CCNP, JNCIA, JNCIS) or telecom operations are advantageous.

Experience

• 2-5 years in NOC operations, telecom monitoring, satellite operations, or core‑network support.
• Experience working with signaling flows, routing tables, authentication paths, or mobile‑core elements.
• Hands‑on exposure to multi‑vendor NOC operations, incident workflows, and partner escalations.

Required Technical Expertise

• Strong understanding of signaling (e.g., Diameter, SIP, NAS), routing fundamentals, and core‑network behavior.
• Knowledge of telecom connectivity flows (SIM activation, attach procedures, mobility, authentication).
• Experience analyzing logs, traces, routing tables, and event correlations across network elements.
• Familiarity with OSS/NMS tools, alarms, KPIs, dashboards, and monitoring platforms.
• Basic understanding of satellite network components, gateways, or hybrid RAN‑core flows is a plus.
• Hands‑on with Linux, basic scripting (Python/Bash), and troubleshooting tools.

Professional Skills

• Strong analytical skills and ability to diagnose issues under time pressure.
• Excellent communication for coordination with internal teams and partner NOCs.
• High attention to detail with disciplined documentation and tracking.
• Adaptability to shift‑based schedules and fast‑paced incident environments.
• Team‑oriented mindset with strong ownership of incident resolution and service quality.

Technology Proficiency

• NOC and OSS/NMS tools (Zabbix, Grafana, Prometheus, Datadog, SolarWinds, or similar).
• Logging tools (Elastic, Splunk, Kibana) and packet analysis tools (Wireshark).
• Ticketing/ITSM tools (ServiceNow, Jira, Remedy).
• Basic scripting and automation familiarity (Python, Bash).
• Strong working knowledge of Excel, dashboards, and documentation tools.

Physical Requirements

• Ability to work in a shift‑based NOC environment, including nights or weekends based on rotation.
• Ability to remain attentive during extended monitoring sessions and incident bridges.
• Occasional travel for training, partner coordination, or operational readiness activities.