كلين لايف تعلن عن وظيفة ممثل خدمة عملاء - عن بُعد في الرياض

📌 Job Title: Customer Service Representative - Remote

🎯 Job Objective

To deliver professional customer support and service across all approved and available communication channels, respond to customer inquiries, and resolve issues in a timely and effective manner that ensures customer satisfaction and enhances the overall service experience. The role operates within a shift system to ensure full coverage of working hours.

🧭 Key Responsibilities

• Respond to customer inquiries via phone calls, email, and live chat.
• Handle customer complaints and ensure proper escalation to the appropriate level when required.
• Follow up on service requests and coordinate with relevant departments until completion.
• Adhere to company policies and procedures while interacting with customers.
• Work in shifts to ensure full coverage of office working hours.
• Collaborate effectively with other teams to achieve department objectives.

🎓 Qualifications & Requirements

• Diploma or Bachelor’s degree in Business Administration, Marketing, or a related field.
• 1-3 years of experience in customer service or administrative support roles.
• Excellent verbal and written communication skills with a professional customer-focused attitude.
• Strong ability to work within a team, manage time effectively, and handle work pressure.