وظيفة مدير فعاليات شاغرة لدى Capella Hotels and Resorts في الرياض

JOB SUMMARY

The Director of Events is responsible for leading the strategic planning, sales coordination, execution, and overall management of all events hosted within the hotel. This role ensures exceptional guest experiences through flawless event delivery, strong client relationships, revenue optimization, and alignment with Capella’s luxury hospitality standards. The Director of Events oversees all event operations, including corporate meetings, weddings, social functions, VIP events, and bespoke experiences, while collaborating closely with Sales, Catering, Food & Beverage, Culinary, Rooms Division, and other operational departments.

THE ROLE

• Develop and execute the hotel's event strategy to maximize revenue, profitability, and guest satisfaction.
• Lead and manage the Events team, ensuring alignment with Capella brand standards and service culture.
• Establish annual goals, budgets, forecasts, and performance objectives for the department.
• Drive innovation and creativity in event concepts, guest experiences, and service delivery.
• Monitor market trends and competitor activity to identify business opportunities.
• Build and maintain strong relationships with corporate clients, event planners, wedding organizers, and key stakeholders.
• Conduct site inspections and client consultations to secure event business.
• Review and approve event proposals, contracts, and agreements.
• Ensure all client requirements and expectations are clearly communicated and executed.
• Manage VIP, high-profile, and special events with exceptional attention to detail.
• Oversee the end-to-end planning and execution of all events.
• Ensure seamless coordination between departments for flawless event delivery.
• Lead event operations meetings and pre-conference briefings.
• Monitor event quality standards and ensure compliance with operational procedures.
• Act as the primary escalation point for event-related concerns and guest issues.
• Monitor event revenues, costs, and labor expenses.
• Evaluate pricing strategies and maximize event profitability.
• Analyze financial performance and implement improvement initiatives.
• Conduct performance evaluations and succession planning initiatives.
• Foster a culture of excellence, accountability, and continuous improvement.
• Ensure team compliance with company policies and professional standards.
• Promote employee engagement and cross-functional collaboration.

Qualifications

• Bachelor’s Degree in Hospitality Management, Business Administration, Event Management, or related field.

Work Experience

• Minimum 8-10 years of experience in luxury hospitality, event management, or catering operations.
• Experience in international luxury hotel brands preferred.
• Strong commercial and financial acumen.