Position Overview
The Executive Assistant plays a key role in supporting the General Manager and ensuring the smooth coordination of daily administrative and operational activities across Capella Riyadh. This position serves as a central point of communication between the General Manager, hotel departments, corporate stakeholders, and external partners, contributing to the efficient operation and success of the hotel.
The Role:
- Manage the General Manager's calendar, appointments, meetings, and follow-up actions.
- Coordinate and prepare meeting agendas, minutes, presentations, and correspondence.
- Act as the primary point of contact for the Executive Office and facilitate communication between departments.
- Coordinate travel arrangements, accommodation, transportation, and related logistics.
- Maintain confidential records, documents, and filing systems.
- Prepare reports, letters, memos, and presentations to a high professional standard.
- Monitor and track departmental reports, ensuring timely submission to the General Manager.
- Coordinate and support Guidance Team meetings and management meetings.
- Assist in organizing hotel events, management activities, and corporate visits.
- Facilitate internal approval processes in accordance with company policies and procedures.
- Support departmental coordination and follow up on action plans and operational initiatives.
- Maintain records of expenses and process reimbursements related to the Executive Office.
- Handle incoming correspondence, emails, and telephone communications professionally and efficiently.
- Retrieve information from records, reports, emails, meeting minutes, and other sources as requested, and prepare summaries when required.
- Perform additional administrative duties and special projects as assigned by the Direct Manager.
Qualifications
- Minimum 3-5 years of experience in an Executive Assistant, Personal Assistant, or Administrative role, preferably within the hospitality industry.
- Excellent verbal and written communication skills in English; Arabic is an advantage.
- Advanced proficiency in Microsoft Office Suite, particularly Outlook, PowerPoint, Word, and Excel.
- Excellent organizational and time-management skills with strong attention to detail.
- Ability to handle confidential information with discretion and professionalism.
- Strong multitasking and prioritization abilities in a fast-paced environment.
- Ability to work independently with minimal supervision.
- Professional appearance and service-oriented attitude.