وظيفة قائد فريق تسوية التجزئة لدى بنك الرياض في الرياض

Policies, Processes & Procedures

• Implements approved department policies, processes, procedures and provides instructions to subordinates and monitors their adherence so that work is carried out in a controlled manner relating to SAMA Executions Orders, Instructions and Inquires.

Day- to-day operations

• Implements the day-to-day operations assigned for the team to ensure compliance with the established standards, SAMA Circulars & Regulation and procedures.
• Execution Orders and Instructions includes sending payments as per orders, setting up monthly collection garnishments and SAMA letters.

Position related accountability

• Monitor productivity, workload, and capacity utilization across Operations.
• Analyze operational performance trends and identify efficiency improvement opportunities.
• Prepare management reports, dashboards, and performance scorecards.
• Monitor operational KPIs, SLAs, and service performance indicators.
• Support workforce and capacity planning activities through data analysis.
• Ensure accuracy, consistency, and integrity of operational performance data.
• Provide insights and recommendations to improve operational effectiveness.
• Support management reviews through reporting and performance analysis.
• Investigate outstanding reconciliation items and ensure timely resolution of breaks in coordination with relevant departments.
• Verify that accounting journal entries related to settlement activities are posted accurately and within the defined turnaround time

▪ Identify operational risks, implement preventive controls, and ensure timely escalation of critical operational issues.

▪ Drive process automation and digital initiatives to improve operational efficiency, accuracy, and turnaround time.

▪ Coordinate effectively with Finance, Technology, Risk, Compliance, Branches, and relevant stakeholders.

▪ Ensure operational controls comply with internal policies, SAMA regulations, and audit requirements

Continuous Improvement

• Contributes to the identification of opportunities for continuous improvement of systems, processes and practices taking into account ‘best practice’, as Instruction by SAMA, improvement of business processes, cost reduction and productivity improvement.
• Contributes to the projects related to SAMA Executions Orders, Instructions and Inquires either sponsored by SAMA or by the Bank.

Safety, Quality & Environment

• Complies with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment.

Related Assignments

• Performs other related duties or assignments as directed.

Qualifications & Experience

Minimum Qualifications:

• Bachelor’s degree in Business Administration or any related discipline

Minimum Experience:

• 4-6 years relevant experience in Banking Operations

Language:

• English: Intermediate

• Technical Knowledge areas:
• Knowledge of operations processing and systems in area Banking Executive Procedures
• Knowledge of SAMA and other applicable rules and regulations.
• Intermediate level understanding of Riyad Bank main processing systems.
• Intermediate level of understanding SARIE Payments and other payment products.
• Advanced Microsoft Excel and Data Analysis.
• Operational Dashboards & Performance Reporting.
• Reconciliation Systems and Oracle GL (preferred).