البحر الأحمر الدولية تعلن عن وظيفة مشرف طعام وشراب في تبوك

Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.

Job Title: Food and Beverage Supervisor

Department: Food and Beverage

Reporting to: Restaurant Manager

About Us

Welcome to the next generation of hospitality excellence. At Red Sea Global Hospitality, we are committed to delivering exceptional guest experiences and creating an extraordinary work environment for our team members. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration-values that guide us in our pursuit of operational brilliance, innovative guest service, and sustainable practices. Joining us means you will be part of a forward-thinking, pioneering organization, shaping the future of luxury hospitality, and contributing to the elevation of the Red Sea Global brand.

The Role

As a F&B Supervisor, your role is to serve the needs of the business, our guests and our colleagues by supporting the overall Food & Beverage operations of the property to maximize customer satisfaction, employee performance, and business results.

At Red Sea Global Hospitality, we take pride in representing our resorts and the Kingdom of Saudi Arabia to visitors from around the globe. We uphold a values-led culture for both our guests and our colleagues, collaborating closely to deliver unparalleled service excellence.

Key Areas of Responsibilities:

Please note that the responsibilities outlined below are not exhaustive. Red Sea Global Hospitality employees continuously innovate in caring for the needs of the business, their guests, and their colleagues. As a F&B Supervisor, you will need to:

• Encourage and guarantee guest satisfaction by cultivating and sustaining a positive team environment, focusing on employee satisfaction and delivery of prompt, courteous service.
• Deliver all orders promptly and courteously, while upholding a positive image during every guest interaction and by ensuring cleanliness in guest areas.
• Ensure complete guest satisfaction by supervising the prompt and courteous delivery of all food and beverage orders in Restaurants and Room Service.
• Ensure that guests are satisfied by assisting with serving, seating, effective communication with kitchen, and by striving to speak to all guests.
• Assist in continuously motivating and training the employees.
• Open and close shift in accordance with Manager’s Checklist.
• Train, maintain and implement all Red Sea Global Hospitality Service Standards
• Perform revenue and check control procedures correctly during the shift.
• Ensure a safe and clean work environment for all employees and guests.
• Collect and utilize the necessary tools for managing shifts (i.e. schedules, floor plans, reservations, checks)
• Discover solutions to address potential issues such as call outs, last minute bookings, or any other daily challenges.
• During the shift, remain on the floor and ensure adequate coverage.
• Ensure that high quality products are being served.
• Maintain proper grooming and uniform standards.
• Plan and oversee an effective repair and maintenance program through the use of work orders, inspections, etc.
• Exercise station rotation to guarantee fair distribution of stations. Supervise daily employee relations (i.e. scheduling, time adjustments, etc.)
• Assist with employee performance as needed to guarantee guest satisfaction. Aid in establishing a successful training program for both new and existing team members.
• Encourage and promote problem solving among team members through effective training and empowerment to guarantee guest satisfaction.
• Establish effective communication with team members to earn their trust and respect through hard work. Maintain fair and consistent counseling and/or disciplinary procedures in accordance with Red Sea Global Hospitality’s Guarantee of Fair Treatment Policy
• Identify and suggest incentive programs, fresh concepts, and operational strategies.
• Perform any additional duties as required for operational smoothness.

In Return,

What We Offer

• Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move.
• Competitive compensation package.
• Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality.
• Health Insurance coverage whilst in service.
• A supportive and inclusive work environment that values diversity and collaboration.
• Employee Recognition Programmes.

Accessibility and Adjustments

We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavor to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with us.

Red Sea Global Hospitality is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.