Company Description DiaServ is a professional services organization focused on delivering high-quality support and solutions to its clients. The company emphasizes reliability, efficiency, and clear communication in all aspects of its operations. DiaServ values a welcoming and organized environment, especially at client-facing touchpoints such as the front office. Team members are encouraged to contribute to a positive customer experience and smooth daily operations. The company supports professional growth and fosters a collaborative workplace culture.
Role Description This is a full-time, on-site Front Office Receptionist role based in Riyadh. The Front Office Receptionist will greet visitors, manage incoming calls, and direct inquiries to the appropriate team members. Daily responsibilities include handling front desk operations, maintaining visitor logs, scheduling and confirming appointments, and supporting general office administration. The role involves providing prompt and courteous customer service, managing the reception area to ensure it is clean and organized, and coordinating with internal departments to facilitate smooth communication. The receptionist will also assist with basic clerical tasks such as mail handling, document preparation, and maintaining office supplies.
Qualifications
- Strong Front Office and Receptionist Duties skills, including managing a reception desk and visitor flow
- Excellent Phone Etiquette and Customer Service skills for handling calls and in-person inquiries professionally
- Clear and effective Communication skills, both verbal and written
- Ability to work on-site in Riyadh and maintain a professional appearance and demeanor
- Basic computer proficiency and experience with office software (e.g., email, calendars, spreadsheets)
- Organizational skills and attention to detail for managing schedules, records, and administrative tasks
- Previous experience in a front office, reception, or customer-facing role is preferred
- Ability to handle multiple tasks, prioritize work, and remain calm in a busy environment