جوميرا تعلن عن وظيفة مساعد مدير حجوزات في السعودية
Reservations Assistant Manager (Saudi National Talent) - Jumeirah The Red Sea
🏢 Jumeirah
تفاصيل الوظيفة
Jumeirah تعلن عن فرصة وظيفية شاغرة لشغل منصب مساعد مدير الحجوزات (Reservations Assistant Manager) في منتجع Jumeirah The Red Sea بالمملكة العربية السعودية.
نبذة عن الوظيفة
فرصة مميزة للانضمام إلى Jumeirah The Red Sea كمساعد مدير الحجوزات.
المهام والمسؤوليات
- ضمان تقديم الخدمة الداخلية والخارجية والجودة والأداء التجاري بما يتوافق مع أهداف مؤشرات الأداء الرئيسية لقسم الحجوزات.
- التعاون مع فرق المبيعات والإيرادات والعمليات الفندقية لتعظيم فرص الإيرادات وتقليل أوجه القصور التشغيلية.
- الإشراف على إنجاز المهام اليومية والأسبوعية والشهرية المتعلقة بالحجوزات والمراجعات والإيرادات والامتثال والمالية والتأشيرات والحجوزات الجماعية.
- تحديد ورفع المخاطر المتعلقة بالإيرادات والمالية وتجربة النزلاء إلى الإدارة العليا لحلها بشكل استباقي.
- مراقبة وحل شكاوى النزلاء فوراً بالتنسيق مع الأقسام المعنية لضمان حل مرضٍ.
- إبقاء القسم على اطلاع دائم بمعلومات المنشأة والعروض الجديدة وأسعار الغرف واستراتيجيات البيع لتعزيز الكفاءة التشغيلية.
الشروط والمتطلبات
- سعودي الجنسية.
- درجة البكالوريوس في إدارة الفنادق من جامعة معتمدة ومرموقة.
- خبرة من 3 إلى 4 سنوات كمساعد مدير حجوزات أو في دور مماثل في مجال الضيافة.
- مؤهل في إدارة الإيرادات (مستحسن).
- معرفة ممتازة بأنظمة إدارة الفنادق (PMS Systems).
- مهارات قيادية والاهتمام بالتفاصيل.
المزايا
- بيئة عمل داعمة وشاملة.
- إمكانية الوصول إلى برامج التعلم والتطوير ومسارات وظيفية واضحة.
- فرص للتنقل الداخلي ضمن شبكتنا العالمية.
- خصومات للزملاء على المأكولات والمشروبات والإقامة الفندقية حول العالم.
- مزايا الرعاية الصحية والتأمين.
- هيكل رواتب وحوافز تنافسي محلياً.
- مزايا محلية ذات صلة حسب ما تحدده المنشأة.
عرض النص الأصلي للإعلان
About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
About The Job
An exciting opportunity has arisen for a Reservations Assistant Manager to join Jumeirah The Red Sea.
The ideal candidate for this position will have the following experience and qualifications:
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
Benefits include:
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
About The Job
An exciting opportunity has arisen for a Reservations Assistant Manager to join Jumeirah The Red Sea.
- The main duties and responsibilities of this role include:
- Ensure the delivery of internal and external service, quality, and commercial performance aligned with Reservations KPI objectives.
- Collaborate with Sales, Revenue, and Hotel Operations teams to maximize revenue opportunities and minimize operational inefficiencies.
- Supervise and ensure completion of daily, weekly, and monthly tasks related to reservations, audits, revenue, compliance, finance, visas, and group bookings.
- Identify and escalate risks related to revenue, finance, and guest experience to senior management for proactive resolution.
- Monitor and resolve guest complaints promptly by coordinating with relevant departments to ensure a satisfactory resolution.
- Keep the department updated with property information, service offerings, new rates, and selling strategies to enhance operational efficiency.
The ideal candidate for this position will have the following experience and qualifications:
- Hold a A Bachelor’s Degree in Hotel management from an accredited and renowned University.
- Have 3 - 4 years of experience as Reservations Assistant Manager or similar role in hospitality.
- Have qualification in Revenue Management(Desirable).
- Demonstrate excellent knowledge of PMS Systems.
- Show Leadership and attention to details skills.
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
Benefits include:
- Supportive and inclusive work environment
- Access to Learning & Development programmes and clear career pathways
- Opportunities for internal mobility within our global network
- Colleague discounts on food, beverage, and hotel stays worldwide
- Health care and insurance benefits
- Locally competitive salary and incentive structure
- Locally relevant benefits as determined by the property
المصدر: LinkedIn - أُضيفت للموقع في 9 يوليو 2026
وظائف أخرى لدى Jumeirah