Job Description
STRATEGIC
- Develop and execute a comprehensive technical training roadmap aligned with business goals and OEM requirement
- Define yearly training calendars and certificate targets for technicians, service advisor and workshop controllers
- Manage training budgets and cost efficiency
OPERATIONAL
- Oversee the delivery of high-quality technical training across locations
- Monitor training effectiveness though post-training assessment, service KPI's and feedback analysis
- Maintain regular communication with OEM training teams to ensure curriculum consistency and certificate alignment
- Act as a technical training liaison for dealer workshops nationwide
PRODUCT/ PROCESS IMPROVEMENT
- Focus on continuously elevating the quality, effectiveness and efficiency of technical training delivery to meet evolving industry, OEM and customer needs.
- Develop and update technical training programs
- Improve training delivery method
- Standardize training processes nationwide
- Integrate technical training with service KPI's
- Training gap analysis & competency mapping
- Collaborate with OEM's for early technical readiness
Qualifications
- Bachelor's Degree in Mechanical/ Automotive Engineering or related field
- Certified master technician or trainer by a recognized OEM preferred
Knowledge And Skills
- Deep understanding of vehicle systems, mechanical, electrical, hybrid and EV technologies
- Knowledge of diagnostic procedures, troubleshooting, repair processes and OEM technical standards
- Aftersales operations & KPI's
- Technical training & Coaching
- Knowledge of adult learning principles, digital learning platforms and assessment tools
About Us
Al Ghurair Investment is one of the largest diversified family business groups in the Middle East, with operations in seven distinct industry sectors: foods, resources, properties, construction, energy, mobility and ventures.
With a grassroots heritage in the United Arab Emirates spanning more six decades, Al Ghurair Investment is woven into the very fabric of the nation since 1960, as a small trading business, when pearl diving and fishing were still the mainstays of the economy.
Having fostered a proud history of innovation and entrepreneurship, today we continue to build upon our long legacy, founded on a solid commitment to excellence, trust and responsibility, all guided by a single ideal: ‘Enhancing Life.’
Today, the Al Ghurair family name is synonymous with the development of the region, and we build upon our long history of innovation and entrepreneurship through our operations in six distinct sectors including food, resources, properties, construction, energy, mobility and ventures.
Headquartered in Deira, the heart of Dubai, our diversified operations span more than 20+ countries and 7 sectors across the globe, employing approximately 28,000 people.
About The Team
Drawing on over 60 years of automotive expertise, Al Ghurair Mobility is redefining transportation across the UAE by advancing cleaner, smarter, and more connected mobility solutions. From hybrid and CNG-powered taxis to the introduction of EXEED, a high-tech automotive brand known for intelligent design, advanced safety features, and refined performance, our growing portfolio serves both business and consumer needs.