We are actively looking for a Head of Operations to join our Operations team,
Core Responsibilities:
- Lead and oversee day-to-day business operations to ensure operational excellence.
- Develop and implement operational strategies aligned with business objectives.
- Drive operational performance, productivity, and continuous improvement initiatives.
- Monitor KPIs and implement action plans to achieve business targets.
- Lead, coach, and develop regional management teams.
- Ensure consistent execution of operational standards across all locations.
- Collaborate with cross-functional teams to support business growth and customer satisfaction.
- Manage operational budgets, resources, and performance reporting.
Essential Qualifications & Skills:
- Bachelor's degree in Business Administration or a related field.
- 10+ years of experience in retail or multi-site operations.
- Minimum 3-5 years of leadership experience managing regional or operational teams.
- Strong leadership, analytical, and decision-making skills.
- Experience managing KPIs, operational performance, and business improvement initiatives.
- Excellent communication and stakeholder management skills.
- Strong business and commercial acumen.
- Proficiency in Arabic and English.