Master Team تعلن عن وظيفة دعم العملاء في الرياض

Customer Support (On-Site)

We are looking for a motivated Customer Support professional to join our team and work on-site with one of our enterprise clients.

The ideal candidate has a solid technical background, enjoys working directly with customers, and can confidently manage technical discussions while coordinating with internal teams to ensure successful service delivery.

Requirements

• 2-5 years of experience in Technical Support, Application Support, or Professional Services.
• Strong customer communication and relationship management skills.
• Good understanding of Windows/Linux servers, deployments, system integrations, SQL queries, and basic networking.
• Experience troubleshooting enterprise applications.
• Fluent Arabic and good English communication skills.
• Fast learner with strong analytical and problem-solving abilities.
• Able to work under pressure and manage customer expectations professionally.
• Presentable, organized, and able to take ownership of assigned customers.

Preferred

• Experience with REST APIs, Active Directory, Docker, Git, or cloud platforms.
• Experience supporting enterprise software solutions.

If you enjoy solving technical challenges, building customer relationships, and taking ownership of customer success, we'd love to hear from you.