البحر الأحمر الدولية تعلن عن وظيفة مدير أول للرياضات المائية في تبوك املج

Division: Red Sea Sport & Entertainment (RSSE)

Department: WAMA

Company: Red Sea Sport & Entertainment

Red Sea Sport & Entertainment (RSSE), a subsidiary of Red Sea Global (RSG), is responsible for designing and delivering world-class land and marine experiences at The Red Sea destination. RSSE operates a diverse portfolio of sports, adventure, and leisure offerings, including watersports through Galaxea, adventure experiences via Akun, and leisure programs via WAMA.

RSSE also partners with the Saudi Olympic & Paralympic Committee to deliver inclusive, accessible, and high-quality sports experiences, supporting Saudi Vision 2030 and the Kingdom’s ambition to become a global leader in regenerative tourism.

Red Sea Sport & Entertainment - Where Nature Inspires Elevated Adventure.

Job Purpose

The Senior Manager - Watersports is a strategic leadership role responsible for the overall direction, development, and operational excellence of all WAMA watersports programs across Red Sea Global destinations.

This role oversees a diverse portfolio of non-motorized and motorized watersports activities-including sailing, windsurfing, kitesurfing, stand-up paddleboarding (SUP), kayaking, and foiling-ensuring the consistent delivery of safe, innovative, and world-class guest experiences.

The Senior Manager is accountable for driving operational performance, commercial success, and service excellence, while embedding sustainability, safety, and brand standards across all touchpoints. This position plays a critical role in positioning RSSE as a leading global watersports operator, while contributing to long-term growth, product innovation, and destination differentiation.

Key Responsibilities

1. Strategic Leadership & Direction

• Define and execute the strategic vision for watersports operations across all assigned destinations.
• Drive the development, expansion, and diversification of watersports offerings aligned with business objectives and guest expectations.
• Position WAMA as a world-class watersports provider through innovation, service excellence, and unique programming.
• Contribute to long-term planning, budgeting, and investment strategies for watersports infrastructure and growth.

2. Operational Oversight

• Oversee end-to-end watersports operations, ensuring seamless execution of daily activities across multiple sites.
• Ensure operational readiness, including staffing, equipment availability, and site preparedness.
• Establish and enforce SOPs, safety standards, and operational controls across all activities.
• Monitor environmental conditions, assess operational risks, and ensure safe on-water decision-making.
• Act as the escalation point for complex operational issues, incidents, and guest concerns.

3. Leadership & Team Development

• Lead, mentor, and develop a high-performing team of supervisors, instructors, and operational staff.
• Implement structured training programs, certification pathways, and competency frameworks.
• Drive a culture of safety, accountability, professionalism, and guest-centric service.
• Support workforce planning, recruitment, succession planning, and performance management.

4. Program Development & Innovation

• Design and implement innovative watersports programs that enhance guest engagement and participation.
• Introduce new activities, technologies, and service concepts to elevate the overall experience.
• Collaborate with cross-functional teams to integrate watersports into broader destination offerings.
• Continuously review and enhance program quality based on guest feedback and industry trends.

5. Commercial Performance & Guest Experience

• Drive revenue generation through optimized programming, pricing strategies, and upselling opportunities.
• Ensure exceptional guest experience delivery, aligned with luxury hospitality standards.
• Oversee guest feedback management, service recovery, and continuous improvement initiatives.
• Monitor key performance indicators (KPIs) related to utilization, satisfaction, and profitability.

6. Safety, Quality & Environmental Stewardship

• Uphold the highest standards of health, safety, and risk management across all operations.
• Ensure compliance with international watersports standards, certifications, and local regulations.
• Promote environmental awareness, marine conservation, and sustainable operating practices.
• Embed a culture of safety-first and responsible tourism across all teams and activities.

7. Asset & Equipment Management

• Oversee the lifecycle management, maintenance, and readiness of all watersports equipment and facilities.
• Ensure all assets meet safety, quality, and presentation standards.
• Support procurement, inventory management, and capital planning for watersports operations.

8. Reporting & Continuous Improvement

• Develop and analyze operational reports, KPIs, and guest feedback metrics.
• Identify opportunities for efficiency improvements, cost optimization, and service enhancement.
• Provide strategic insights and recommendations to senior leadership.
• Drive continuous improvement aligned with international best practices and operational excellence.

Job Requirements

Qualifications & Experience

• Bachelor’s degree in Sports Management, Hospitality, Tourism, or a related field (preferred).
• Minimum 8-10 years of experience in watersports operations, instruction, or resort management.
• Extensive expertise across multiple watersports disciplines, including sailing, windsurfing, kitesurfing, SUP, kayaking, and foiling.
• Proven leadership experience managing multi-functional teams within a high-end or luxury environment.
• Strong track record in guest experience management, service excellence, and commercial performance.
• RYA Senior Instructor certification (or equivalent) required; RYA Powerboat Level 2 or higher preferred.

Core Competencies

• Strong strategic leadership and operational management capabilities.
• Excellent communication, interpersonal, and stakeholder management skills.
• High level of accountability with a strong safety and quality focus.
• Customer-centric mindset with experience handling high-end clientele.
• Strong problem-solving and decision-making skills under pressure.
• Ability to lead in dynamic, multicultural, and fast-paced environments.
• Strong planning, organizational, and execution skills.
• Proficiency in Microsoft Office and operational reporting systems.

Desirable Skills

• Additional certifications across watersports disciplines.
• Experience in sustainable tourism or environmental initiatives.
• Additional language proficiency (preferably Arabic).
• Experience in large-scale or multi-site destination operations.

Job Context

• Operates across Red Sea Global destinations in a multi-site leadership capacity.
• Requires flexibility to travel and work extended hours, including weekends and peak seasons.
• Oversees a diverse portfolio of watersports activities within a luxury tourism environment.
• Plays a critical role in delivering safe, innovative, and world-class watersports experiences while supporting destination growth and positioning.