وظيفة تنفيذي دعم مبيعات شاغرة لدى Kerry بجدة
Sales Support Executive
🏢 Kerry
تفاصيل الوظيفة
شركة Kerry، الرائدة عالمياً في مجال النكهات والتغذية لصناعات الأغذية والمشروبات والأدوية، تعلن عن وظيفة Sales Support Executive (مسؤول دعم المبيعات) في مكة وجدة، المملكة العربية السعودية. يتولى هذا الدور دعم الفريق التجاري عبر أسواق المملكة وبلاد الشام من خلال التنسيق الإداري والتشغيلي مع العملاء والإدارات الداخلية.
المهام والمسؤوليات
- إدارة طلبات عينات العملاء ومتابعتها وجمع الملاحظات.
- تنسيق إعداد وشحن واستلام العينات والطرود البضائعية.
- دعم مديري الحسابات في إنشاء وتحديث فرص البيع في Salesforce.
- إعداد وتنظيم وثائق الاستيراد للمبيعات المحلية (قوائم المكونات، معلومات الملصقات، التصريحات).
- إنشاء بطاقات المخزون والحفاظ عليها للمبيعات المحلية.
- دعم عمليات التسعير السنوية بما في ذلك تحميل وتحديث الأسعار.
- تمثيل الفريق التجاري في الاجتماعات الداخلية وتنسيق اجتماعات الفريق وجداول الأعمال.
- التواصل مع توقعات العملاء لفرق تخطيط الطلب ودعم عمليات S&OP.
- الحفاظ على سجلات مشكلات الخدمة ومراقبة تحديثات الحالة.
- التنسيق بين المبيعات وخدمة العملاء وسلسلة التوريد والمالية والتنظيم لضمان حل القضايا التشغيلية.
- دعم فرق المالية في أنشطة تحصيل الائتمان ومتابعة العملاء.
- تولي مسؤولية إدارة العملاء المحتملين الجدد وإنشاء وصيانة بيانات الحسابات في Salesforce.
الشروط والمتطلبات
- درجة البكالوريوس في هندسة الأغذية، علوم الأغذية، إدارة الأعمال أو مجال ذي صلة.
- خبرة لا تقل عن سنتين في مجال النكهات، المكونات الغذائية، الخدمات الغذائية أو صناعة السلع الاستهلاكية سريعة الحركة (FMCG) - يفضل.
- خبرة في دعم المبيعات، خدمة العملاء، العمليات التجارية أو سلسلة التوريد - ميزة إضافية.
المهارات المطلوبة
- إتقان أنظمة CRM (يفضل Salesforce).
- معرفة متقدمة بتطبيقات Microsoft Office (خاصة Excel، PowerPoint، Outlook).
- فهم جيد للعمليات التجارية، التوقعات، التسعير وخدمة العملاء.
- مهارات تواصل شفهية وكتابية ممتازة باللغة الإنجليزية (مع تفضيل العربية للسوق السعودي وبلاد الشام).
- قدرة على بناء علاقات فعالة مع العملاء وأصحاب المصلحة الداخليين.
- مهارات تنظيمية قوية، تخطيط، تحديد أولويات، وإدارة مهام متعددة.
- اهتمام دقيق بالتفاصيل والقدرة على العمل تحت الضغط.
- حل المشكلات: تحديد القضايا ودفع الحلول بهدوء وموجه نحو الحلول.
- توجيه عالٍ نحو خدمة العملاء ووعي تجاري قوي.
- القدرة على العمل بشكل مستقل من بيئة مكتب منزلي.
- التعاون الفعال عبر الإدارات والدقة في تنفيذ المهام والحفاظ على سلامة البيانات.
عرض النص الأصلي للإعلان
Requisition ID 66116
Position Type FT Permanent
Workplace Arrangement
About Kerry
Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.
About the role
The Sales Support Specialist plays a critical role in supporting the Commercial team across Saudi Arabia and Levant markets by providing administrative, operational, customer, and cross-functional coordination support. The role serves as a key link between the Front Office (Sales) and Middle Office functions, ensuring smooth execution of customer requests, sales processes, forecasting, pricing, sample management, and customer master data maintenance.
The position requires strong organizational skills, excellent communication, attention to detail, and the ability to manage multiple priorities in a fast-paced environment
Key responsibilities
Sales Administration & Customer Support
Education
Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name.
Recruiter
Posting Type LI
Position Type FT Permanent
Workplace Arrangement
About Kerry
Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.
About the role
The Sales Support Specialist plays a critical role in supporting the Commercial team across Saudi Arabia and Levant markets by providing administrative, operational, customer, and cross-functional coordination support. The role serves as a key link between the Front Office (Sales) and Middle Office functions, ensuring smooth execution of customer requests, sales processes, forecasting, pricing, sample management, and customer master data maintenance.
The position requires strong organizational skills, excellent communication, attention to detail, and the ability to manage multiple priorities in a fast-paced environment
Key responsibilities
Sales Administration & Customer Support
- Manage customer sample requests, including tracking, follow-up, and feedback collection.
- Coordinate preparation, dispatch, and receipt of samples and cargo packages.
- Support Account Managers (AMs) in creating and updating sales opportunities in Salesforce.
- Maintain accurate customer records and commercial documentation.
- Prepare and organize local sales import documentation, including
- Ingredient lists
- Labelling information
- Product declarations
- Create and maintain stock cards for local sales activities.
- Provide coverage and administrative support to the sales team during travel, leave, or out-of-office periods.
- Support annual pricing processes, including price uploads and updates.
- Represent the Commercial function in internal cross-functional meetings when required.
- Organize and coordinate team meetings, agendas, and follow-up actions.
- Provide support for commercial projects and other business initiatives as assigned.
- Communicate customer forecasts to Demand Planning teams.
- Update opportunity probabilities and support Sales & Operations Planning (S&OP) processes.
- Maintain service issue logs and monitor status updates.
- Act as a liaison between Commercial teams and Middle Office functions to ensure timely resolution of operational matters.
- Support Finance teams with credit collection activities and customer follow-up.
- Facilitate communication and coordination between Sales, Customer Service, Supply Chain, Finance, Regulatory, and Demand Planning teams.
- Take ownership of new lead management processes.
- Create, maintain, and update customer contacts and account information in Salesforce.
- Ensure customer master data accuracy across systems.
- Support CRM data quality initiatives and reporting requirements.
Education
- Bachelor's Degree in Food Engineering, Food Science, Business Administration, or a related discipline.
- Minimum 2 years of experience in the flavours, ingredients, food ingredients, foodservice, or related FMCG industry preferred.
- Experience supporting sales, customer service, commercial operations, or supply chain functions is advantageous.
- Proficiency in CRM systems (Salesforce preferred).
- Strong knowledge of Microsoft Office applications, particularly Excel, PowerPoint, and Outlook.
- Good understanding of commercial processes, forecasting, pricing, and customer service operations.
- Ability to work with business systems, databases, and digital tools.
- Excellent verbal and written communication skills.
- Ability to build effective relationships with customers and internal stakeholders.
- Strong coordination and teamwork capabilities.
- Strong planning, prioritization, and multitasking abilities.
- Excellent attention to detail and administrative skills.
- Ability to manage multiple projects and deadlines simultaneously.
- Ability to identify issues and drive timely resolution.
- Remains calm, focused, and solutions-oriented under pressure.
- Demonstrates proactive thinking and continuous improvement mindset.
- Fluent English (spoken and written).
- Arabic language skills are highly desirable for the Saudi Arabia and Levant markets.
- High customer-service orientation.
- Strong commercial awareness.
- Ability to work independently from a home-office environment.
- Effective cross-functional collaboration.
- Accuracy, responsiveness, and strong execution capabilities.
- Commitment to maintaining high data integrity and process compliance.
Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name.
Recruiter
Posting Type LI
المصدر: LinkedIn - أُضيفت للموقع في 12 أغسطس 2026