وظيفة خدمة عملاء (تمهير) شاغرة لدى Emdad By Elm في الرياض

Job Description:

Providing customer support through digital channels and direct interactions by handling inquiries, processing requests, and following up on cases to ensure an outstanding customer experience.

Job Requirements:

• Receive and process customer requests, ensuring timely follow-up and completion.
• Maintain accurate customer records and update information in relevant systems.
• Resolve customer issues and complaints, escalating complex cases when necessary.
• Coordinate with internal departments to ensure efficient and high-quality service delivery.
• Track requests and ensure they are closed in accordance with established procedures.
• Contribute to enhancing customer experience and improving customer satisfaction.