Pacific International Lines تعلن عن وظيفة مساعد مدير الشحنات الخاصة والبضائع التجارية في السعودية
🏢 Pacific International Lines 太平船务
Pacific International Lines تعلن عن وظيفة مدير عمليات الأعمال الإقليمي في السعودية
Regional Business Process Manager
🏢 Pacific International Lines 太平船务
تفاصيل الوظيفة
تعلن شركة Pacific International Lines (PIL)، إحدى الشركات الرائدة عالمياً في مجال الشحن البحري، عن توفر وظيفة (Regional Business Process Manager) في الرياض، المملكة العربية السعودية، للعمل على قيادة مبادرات التميز التشغيلي والتوحيد القياسي والأتمتة والتحول الرقمي على مستوى المنطقة.
المهام والمسؤوليات
- إجراء مراجعات شاملة للعمليات التجارية لتحديد فرص التحسين والأتمتة والرقمنة.
- دفع التوحيد القياسي وتطبيق أفضل الممارسات عبر الوكالات الإقليمية.
- تصميم وتحسين سير العمل لرفع الكفاءة التشغيلية والجودة وتجربة العملاء.
- تحديد وتنفيذ مبادرات التحسين المستمر في مختلف الوظائف.
- تقييم وتطوير فرص الأتمتة، بما في ذلك حلول RPA وأتمتة سير العمل.
- التعاون مع فرق تقنية المعلومات وأصحاب المصلحة لتنفيذ تحسينات تقنية.
- دعم مشاريع التحول الرقمي الهادفة لزيادة الإنتاجية والفعالية التشغيلية.
- قيادة والمشاركة في مشاريع تحسين العمليات التجارية، خاصة في وظائف المبيعات وخدمة العملاء.
- إدارة الجداول الزمنية للمشاريع، والتسليمات، وإشراك أصحاب المصلحة، وأنشطة التنفيذ.
- دعم مبادرات إدارة التغيير لضمان اعتماد ناجح للعمليات والأنظمة الجديدة.
- مراقبة مؤشرات الأداء الإقليمية ومقاييس أداء العمليات.
- تحليل البيانات وتحديد الفجوات والتوصية بإجراءات تصحيحية.
- إعداد تقارير الأداء وتقديم التوصيات للقيادة الإقليمية.
- تطوير وتيسير برامج تدريبية لمتخصصي العمليات التجارية عبر الشبكة.
- بناء شراكات قوية مع مالكي العمليات وفرق الوكالات وأصحاب المصلحة الإقليميين.
الشروط والمتطلبات
- درجة البكالوريوس في إدارة الأعمال، إدارة المشاريع، الهندسة، أو مجال ذي صلة.
- خبرة مثبتة في إدارة العمليات التجارية، التحسين المستمر، تميز العمليات، التحول التجاري، أو إدارة المشاريع.
- مهارات تحليلية وتنظيمية وحل مشكلات قوية.
- قدرات ممتازة في التواصل وإدارة أصحاب المصلحة.
- القدرة على ترجمة متطلبات العمل إلى حلول عملية ومستدامة.
- الإلمام بأدوات وتقنيات تحليل العمليات (Process Mining) يُعد ميزة.
- يفضل خبرة في صناعة الشحن، الخدمات اللوجستية، النقل، أو سلسلة التوريد.
- الشهادات المهنية التالية مفضلة: PMP، PMI، Agile، Scrum أو ما يعادلها، حزام أخضر أو أسود Lean Six Sigma، شهادات إدارة التغيير مثل CCMP أو COPC.
المهارات المطلوبة
- دقيق وموجه نحو التفاصيل مع عقلية تحليلية قوية.
- مبادر في حل المشكلات ويستمتع بمواجهة التحديات.
- قادر على التكيف والعمل بمرونة في بيئة سريعة الوتيرة.
- متواصل فعال ولاعب فريق تعاوني.
- موجه نحو النتائج ولديه شغف بالتحسين المستمر.
- مركز على العملاء وملتزم بتقديم قيمة تجارية.
- مرن، واسع الحيلة، وقادر على التأثير في أصحاب المصلحة على جميع المستويات.
المزايا
- الانضمام إلى شركة شحن عالمية رائدة ملتزمة بالابتكار والاستدامة.
- العمل على مشاريع تحولية مؤثرة على مستوى المنطقة.
- التعاون مع فرق وأصحاب مصلحة متنوعين عبر شبكة دولية.
- فرصة للنمو المهني في بيئة ديناميكية تركز على التحسين المستمر والتميز التشغيلي.
عرض النص الأصلي للإعلان
Business Process Manager
📍 Riyadh, Kingdom of Saudi Arabia
With over 55 years of leadership in the global shipping industry, Pacific International Lines (PIL) is looking for proactive individuals to drive innovation and sustainable shipping solutions. If you're fuelled by pioneering ideas, enjoy challenging the status quo, and are determined to make a significant impact, PIL wants you as part of our dynamic community of maritime professionals.
At PIL, we provide local experiences with a global reach. Headquartered in Singapore and serving customers through a network spanning over 500 locations across 90 countries, we offer exciting opportunities to collaborate with colleagues from diverse cultures and backgrounds.
Get On Board for a Dynamic and Purposeful Career
We are seeking a highly motivated and experienced Business Process Manager to join our team in Riyadh, Saudi Arabia.
This role will be responsible for driving business process excellence, standardization, automation, and digital transformation initiatives across the regional organization. Working closely with Business Process Owners (BPOs), agency teams, and regional leadership, you will play a key role in delivering operational efficiencies, strengthening governance, and supporting sustainable business growth.
Key Responsibilities
Business Process Excellence
Qualifications & Experience
To apply for this exciting opportunity, please submit your application through the PIL Careers Portal.
Eligibility to Apply
This position is open to candidates who currently possess the legal right to work in the Kingdom of Saudi Arabia. Applicants who do not meet this requirement will not be considered.
About Us
Incorporated in 1967, Pacific International Lines (PIL) is among the world's leading container shipping lines and the largest home-grown carrier in Southeast Asia.
Headquartered in Singapore, PIL serves customers across Asia, China, Africa, the Middle East, Latin America, Oceania, and the Pacific Islands. Together with its affiliated companies, PIL operates a global network serving more than 500 locations in over 90 countries.
Driven by its mission of**"Driving Connectivity"** and commitment to achieving Net Zero by 2050, PIL continues to build a sustainable, efficient, and future-ready business for customers worldwide.
Pacific International Lines (PIL) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
📍 Riyadh, Kingdom of Saudi Arabia
With over 55 years of leadership in the global shipping industry, Pacific International Lines (PIL) is looking for proactive individuals to drive innovation and sustainable shipping solutions. If you're fuelled by pioneering ideas, enjoy challenging the status quo, and are determined to make a significant impact, PIL wants you as part of our dynamic community of maritime professionals.
At PIL, we provide local experiences with a global reach. Headquartered in Singapore and serving customers through a network spanning over 500 locations across 90 countries, we offer exciting opportunities to collaborate with colleagues from diverse cultures and backgrounds.
Get On Board for a Dynamic and Purposeful Career
We are seeking a highly motivated and experienced Business Process Manager to join our team in Riyadh, Saudi Arabia.
This role will be responsible for driving business process excellence, standardization, automation, and digital transformation initiatives across the regional organization. Working closely with Business Process Owners (BPOs), agency teams, and regional leadership, you will play a key role in delivering operational efficiencies, strengthening governance, and supporting sustainable business growth.
Key Responsibilities
Business Process Excellence
- Conduct end-to-end process reviews to identify opportunities for improvement, automation, and digitalization.
- Drive standardization and best practice implementation across regional agencies.
- Design and optimize workflows to improve operational efficiency, quality, and customer experience.
- Identify and implement continuous improvement initiatives across business functions.
- Evaluate and develop automation opportunities, including RPA and workflow automation solutions.
- Partner with IT teams and business stakeholders to implement technology-driven process improvements.
- Support digital transformation projects aimed at increasing productivity and operational effectiveness.
- Lead and participate in business process improvement projects, particularly within Sales and Customer Service functions.
- Manage project timelines, deliverables, stakeholder engagement, and implementation activities.
- Support change management initiatives to ensure successful adoption of new processes and systems.
- Monitor regional KPIs and process performance metrics.
- Analyse data, identify gaps, and recommend corrective actions.
- Develop performance reports and provide recommendations to regional leadership.
- Drive initiatives focused on improving operational efficiency and effectiveness
- Develop and facilitate training programmes for Business Process Specialists across the network.
- Build strong partnerships with Business Process Owners, agency teams, and regional stakeholders.
- Manage stakeholder expectations and ensure alignment throughout project lifecycles.
Qualifications & Experience
- Bachelor's degree in Business Administration, Project Management, Engineering, or a related field.
- Proven experience in Business Process Management, Continuous Improvement, Process Excellence, Business Transformation, or Project Management.
- Strong analytical, organizational, and problem-solving skills.
- Excellent communication and stakeholder management capabilities.
- Ability to translate business requirements into practical and sustainable solutions.
- Knowledge of process mining tools and methodologies is an advantage.
- Experience within the shipping, logistics, transportation, or supply chain industry is preferred.
- PMP, PMI, Agile, Scrum, or equivalent Project Management certifications.
- Lean Six Sigma Green Belt or Black Belt certification.
- Change Management certifications such as CCMP, COPC, or equivalent.
- Detail-oriented with a strong analytical mindset.
- A proactive problem solver who embraces challenges.
- Adaptable and comfortable working in a fast-paced environment.
- An effective communicator and collaborative team player.
- Results-driven with a passion for continuous improvement.
- Customer-focused and committed to delivering business value.
- Resilient, resourceful, and capable of influencing stakeholders at all levels.
- Be part of a leading global shipping company with a strong commitment to innovation and sustainability.
- Work on impactful transformation projects across the region.
- Collaborate with diverse teams and stakeholders across an international network.
- Grow your career in a dynamic environment focused on continuous improvement and operational excellence.
To apply for this exciting opportunity, please submit your application through the PIL Careers Portal.
Eligibility to Apply
This position is open to candidates who currently possess the legal right to work in the Kingdom of Saudi Arabia. Applicants who do not meet this requirement will not be considered.
About Us
Incorporated in 1967, Pacific International Lines (PIL) is among the world's leading container shipping lines and the largest home-grown carrier in Southeast Asia.
Headquartered in Singapore, PIL serves customers across Asia, China, Africa, the Middle East, Latin America, Oceania, and the Pacific Islands. Together with its affiliated companies, PIL operates a global network serving more than 500 locations in over 90 countries.
Driven by its mission of**"Driving Connectivity"** and commitment to achieving Net Zero by 2050, PIL continues to build a sustainable, efficient, and future-ready business for customers worldwide.
Pacific International Lines (PIL) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
المصدر: LinkedIn - أُضيفت للموقع في 16 أغسطس 2026
وظائف أخرى لدى Pacific International Lines 太平船务
Pacific International Lines تعلن عن وظيفة مدير تجاري في السعودية
🏢 Pacific International Lines 太平船务