وظيفة مدير إيرادات شاغرة لدى Plaza Premium Group في مكة وجدة

Revenue Manager MEA - Jeddah

About the Company

Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate.

Our promise to you:

-We will respect and value your background and perspectives

-We will work together with integrity

-We will share our incredible pride for job, company, and industry

What we ask of you:

-Bring passion to all that you do

-Listen, move fast and think innovatively

-Speak up, have ideas, and share them

-Believe in customer service, and treating every person with kindness

As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.

Who we are:

We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travellers. Through the years we have worked incredibly hard to create an experience that is both accessible and quality. Almost 26 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts. In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances, and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa, etc.

With the future of travel always insight, we created Smart Traveller, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better.

Join our family today.

Together, we'll make travel better.

About the job

JOB SCOPE :

The Revenue Manager for MEA is responsible for overseeing revenue management and distribution strategies across multiple hotel properties in these key markets. The primary goal is to maximize revenue, drive profitability, and ensure operational efficiency by improving key performance indicators (KPIs) such as RevPAR, ADR, and occupancy rates while tailoring approaches for MEA region.

JOB RESPONSIBILITIES :

• Develop, implement, and maintain comprehensive revenue management strategies across multiple hotels in MEA, considering each property’s unique positioning.
• Analyze market trends, economic indicators, and competitor strategies to forecast demand and adjust pricing strategies accordingly.
• Oversee the inventory management across all distribution channels to ensure optimal balance between direct bookings and third-party platforms as well as manage and oversee strategy for all 3rd party distribution
• Daily pick-up analysis, strategy adjustments and reporting
• Set and adjust pricing across different markets and segments to drive revenue and profitability.
• Provide detailed revenue forecasting reports for each property and for the cluster as a whole. Use data-driven insights to report on trends and make adjustments to strategies.
• Create and maintain a rolling demand calendar
• Ensure web site booking process is maintained up-to-date and functional
• Regularly check the input and the quality of data (segmentation, denials tracking, etc…) points
• Conduct quarterly property performance reviews and develop strategic and tactical action
• Prepare an outline for and support the annual revenue budget process
• Evaluate the performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia, crew, groups, etc…)
• Maintain a rolling demand calendar reflecting peak periods, holidays (e.g., Ramadan, local festivities), and major events in MEA.
• Ensure that websites and booking processes for MEA hotels are up-to-date and compliant with local regulations and guest expectations (including language, currency, and region-specific promotions
• Work closely with the sales, marketing, reservations, and finance departments of each hotel to ensure a cohesive revenue management strategy. Facilitate regular communication across properties to align on goals and strategies. Build relationships with local tourism boards, industry associations, and commercial partners to identify new revenue opportunities
• Collaborate with the marketing team to design and implement effective marketing campaigns tailored to local and international markets, enhancing direct bookings and promoting upsell opportunities.
• Perform any other duties as may be assigned by the Management from time to time.

JOB REQUIREMENTS :

• Bachelor’s degree in Business Administration, Finance, Hospitality Management, or related field.
• Minimum of 5 years' experience in hotel revenue management, with prior multi-property management experience highly preferred.
• Strong analytical skills with an advanced understanding of hotel revenue management processes and strategies.
• A strong command of both written and spoken English is required.
• Proficiency in Arabic language skills is a plus.
• Excellent communication, negotiation, and presentation skills, with sensitivity to cross cultural business contexts.
• Proficiency in hotel revenue management systems and tools, and strong command of Excel and data analysis tools.
• Ability to work across MEA time zones and travel as required.
• Ability to work under pressure and manage multiple tasks simultaneously in a fast-paced environment.
• Deep knowledgeable of hotel technology: PMS, Channel Manager, GDS, CRS, Extranets used in this markets.