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Job Description

Job Title: Sr Ecommerce Specialist

Department: Ecommerce

Sub-department: Ecommerce

Reporting to: Ecommerce Director

Job Summary:

The Sr Ecommerce Specialist is responsible for managing the online store’s digital performance, ensuring an optimal shopping experience for customers, achieving sales targets, and driving growth through data-informed decisions. This role focuses on website management, commercial execution, and analytics to maximize conversion and revenue.

Responsibilities and Tasks:

Website Management:

· Oversee the day-to-day operations of the online store.

· Monitor and update product listings, descriptions, pricing, and promotions.

· Collaborate with web developers / service providers to resolve technical issues.

Sales:

· Work with the marketing team to execute campaigns.

· Monitor analytics and KPIs such as conversion rates, cart abandonment, and bounce rates.

Analytics & Reporting:

· Prepare regular reports detailing traffic, sales, conversion rates, and other KPIs. (daily, weekly, monthly, quarterly and yearly)