مجموعة فقيه الصحية تعلن عن وظيفة أخصائي أول في نيوم

Key Responsibilities and Duties:

1.            Receives, reviews, and resolves employee requests for assigned entities, including employment letters, salary certificates, data updates, leave management, attendance corrections, and HCM-related inquiries.

2.            Handles employee grievances, investigations, and disciplinary cases in accordance with company policy and Saudi Labor Law, coordinating with concerned parties to ensure fair and timely resolution.

3.            Manages employee medical insurance processes including enrollment, deletion, dependents addition, claims support, and coordination with the insurance provider.

4.            Processes employee transfers, mobilization, and business trip arrangements, including required approvals, documentation, ticketing, and accommodation coordination.

5.            Manages resignation, termination, and offboarding processes in line with Saudi Labor Law, including exit clearance and documentation.

6.            Manages all GOSI activities, including employee registration, salary updates, additions, exclusions, work injury cases, and monthly GOSI Contribution finance reconciliation reports.

7.            Handles Qiwa platform activities, including employment contract uploads, authentication, work permit renewals, and labor-related transactions for assigned entities.

8.            Manages Muqeem and Absher services for expatriate employees, including iqama records, exit/re-entry visas, final exit visas, and government approvals.

9.            Proactively monitors iqama, work permit, and visa expiry dates for expatriate employees across assigned entities, initiates timely renewals through Muqeem, Absher, and Qiwa, and escalates at-risk cases to prevent lapses in legal work status.

10.          Manages MOH and SCFHS licensing processes, including applications, renewals, classification, and required documentation for healthcare employees and facilities.

11.          Manages Chamber of Commerce attestations and Premium Residency applications for eligible employees, including documentation requirements and government platform follow-up.

12.          Monitors Saudization (Nitaqat) status for assigned entities and supports Labor Law self-assessment reviews to identify compliance gaps and corrective actions.

13.          Reviews manpower requests against approved plans and budgets and follows up on all required hiring approvals including offers, salary exceptions, and replacement requests.

14.          Sources candidates through job portals, agencies, LinkedIn, Elevatus, referrals, and internal databases; reviews and shortlists CVs in line with job requirements.

15.          Coordinates the full interview process including scheduling, candidate communication, hiring manager feedback, and final selection support.

16.          Prepares salary and employment offers in line with the approved salary scale, benefits structure, and internal policies.

17.          Collects and verifies all required pre-joining documents from new hires including identification, academic certificates, bank details, and employment forms.

18.          Coordinates pre-employment medical check-ups and manages employment contract preparation, ensuring accuracy and alignment with approved offers.

19.          Completes Qiwa contract authentication and registers new employees in Oracle HCM with accurate personal, job, salary, and reporting information.

20.          Collects and verifies employee bank account details and coordinates new joiner orientation sessions for assigned entities.

21.          Maintains accurate and up-to-date employee records across all HCM systems (Oracle, DocuWare) for assigned entities, ensuring data integrity and confidentiality.

22.          Manages the employee probation cycle including tracking probation end dates, coordinating probation evaluations with line managers, processing confirmation or extension decisions, and issuing related letters in line with Saudi Labor Law and Fakeeh Care policies.

23.          Supports internal and external HR audits, including CBAHI and JCI readiness reviews, by maintaining complete and accurate employee files, preparing required documentation, and implementing corrective actions for identified gaps.

24.          Coordinates with other HCM Shared Services teams and Group HCM departments (Total Rewards, Organizational Development) to ensure aligned and seamless service delivery.

25.          Participates actively in cross-training and job rotation within the HCM Shared Services to develop full-cycle HCM capability across all functions.

26.          Coordinates with recruitment agencies for assigned entities, follows up on candidate pipelines, reviews agency performance, and supports invoice and contract matters.

27.          Generates periodic HCM KPIs reports and status updates for assigned entities and escalates complex or sensitive cases to the HCM Director promptly.

28.          Responsible for supervising and supporting Tamheer trainees during their training period.

29.          Other duties as assigned withing the scope of the job.

Job Requirements

Skills and Abilities:          

-Strong knowledge of Saudi Labor Law and government HR platforms (GOSI, Qiwa, Muqeem, Absher).

-Excellent interpersonal and communication skills.

-Ability to manage multiple tasks and entity demands simultaneously.

-Proficiency in Oracle HRIS, DocuWare, Elevatus, LinkedIn Recruiter, and Microsoft Office applications.

Experience:       

Minimum 3 years of experience in human resources or HCM operations, preferably in a healthcare or multi-entity environment.

Experience in at least one core HCM function (Employee Relations, Government Relations, Talent Acquisition, or Onboarding) with willingness and commitment to develop across all functions.

Education:Bachelor’s degree in Human Resources, Business Administration, or a related field.

Language:Excellent command of oral and written English and Arabic.

Licenses / Certifications:N/A