Manpower Croatia تعلن عن وظيفة أخصائي مكتب خلفي في زغرب

Manpower Croatia, on behalf of its client Stanley Black & Decker, world's largest manufacturer of industrial tools and household hardware, is looking for a reliable and proactive individual for the position of Back Office Specialist.

Come build something that matters.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 48,000 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

Location: Zagreb (remote)

Your responsibilities:

• Maintain communication between customers and sales.
• Support to the Sales Team in day to day activities including preparation of sales offers & listing forms.
• Inform Sales Reps for: availability, obsolete products, statuses about customer orders, etc.
• Making claims on behalf of customers for: missing products, wrong prices, broken products, damaged goods in delivery.
• Inform customers about overdue invoices and inform AR about the feedback.
• Make efforts to resolve customer’s issues or to correct the problem.
• Sending the related documents to customers: invoices, credit memo, debit notes, etc.
• Providing to customers information regarding order status and stock availability.
• Monthly/Quarterly administration & statistics.

Who we are looking for:

• Higher education will be an advantage.
• Fluent knowledge of English language, spoken & written.
• Able to withstand deadline pressure.
• Team orientation & pro-active approach.
• High degree of self-motivation and ready to take responsibility.
• More than average MS Office skills.
• SAP platform knowledge is an advantage.

We offer you:

• Permanent employment contract
• Competitive salary with the possibility of bonuses based on performance
• Trainings and opportunities to attend seminars and workshops

If you are interested in the mentioned position and meet the application requirements, please send your CV. Please note that only candidates who meet the requirements will be contacted for further steps in the selection process.