وظيفة مساعد مدير EBC شاغرة لدى W Hotels في الرياض
Assistant EBC Manager
🏢 W Hotels
تفاصيل الوظيفة
تعلن فنادق دبليو (W Hotels) عن توفر وظيفة مساعد مدير إدارة الأعمال والخدمات (Assistant EBC Manager) في الرياض، المملكة العربية السعودية.
نبذة عن الوظيفة
- يساعد في استقطاب ومعالجة فرص المبيعات، وضمان تسليم الأعمال بشكل صحيح وفي الوقت المناسب لتقديم الخدمة المناسبة.
- يقود الأنشطة اليومية المتعلقة بالمبيعات مع التركيز على بناء علاقات طويلة الأمد مع العملاء لتحقيق أهداف المبيعات.
- يحقق أهداف المبيعات الشخصية.
المهام والمسؤوليات
- بناء علاقات ناجحة تولد فرص مبيعات: التعاون مع قنوات المبيعات الخارجية، تعزيز العلاقات مع العملاء الحاليين والجدد، تطوير العلاقات المجتمعية، إدارة العلاقات مع الأطراف المعنية الداخلية والخارجية، توفير تحويل دقيق وكامل لإدارة الفعاليات.
- إدارة أنشطة المبيعات: المشاركة في مكالمات المبيعات لاكتساب أعمال جديدة أو إغلاق الصفقات، دعم الجوانب التشغيلية للأعمال المحجوزة (إعداد المقترحات، كتابة العقود، مراسلات العملاء).
- استخدام معرفة اتجاهات السوق ومعلومات العملاء المستهدفين لتعظيم الإيرادات: تحديد أعمال جديدة، فهم نقاط القوة والضعف لدى المنافسين والاتجاهات الاقتصادية، المساعدة في إغلاق أفضل الفرص بناءً على ظروف السوق، فهم توقعات العملاء وتقديم حلول أعمال أفضل.
- تقديم خدمة عملاء استثنائية: دعم استراتيجية الخدمة والعلاقات لتعزيز ولاء العملاء، تنفيذ معايير خدمة العملاء، التفاعل مع الضيوف للحصول على ملاحظات حول جودة المنتج ومستويات الخدمة، ووضع مثال إيجابي في التعامل مع الضيوف.
الشروط والمتطلبات
- درجة جامعية لمدة سنتين من جامعة معتمدة في إدارة الأعمال، التسويق، إدارة الفنادق والمطاعم، أو مجال ذي صلة، بالإضافة إلى سنتين خبرة في مجال المبيعات والتسويق أو مجال مهني ذي صلة.
- أو درجة بكالوريوس لمدة أربع سنوات في إدارة الأعمال، التسويق، إدارة الفنادق والمطاعم، أو مجال ذي صلة (بدون حاجة لخبرة عمل).
عرض النص الأصلي للإعلان
Additional Information
Job Number 26071634
Job Category Sales & Marketing
Location Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, Saudi Arabia, 13519VIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Management
Job Summary
The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.
CANDIDATE PROFILE
Education And Experience
Building Successful Relationships that Generate Sales Opportunities
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Job Number 26071634
Job Category Sales & Marketing
Location Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, Saudi Arabia, 13519VIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Management
Job Summary
The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.
CANDIDATE PROFILE
Education And Experience
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required
Building Successful Relationships that Generate Sales Opportunities
- Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base for sales opportunities.
- Assists with managing and developing relationships with key internal and external stakeholders.
- Provides accurate, complete and effective turnover to Event Management.
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Identifies new business to achieve personal and location revenue goals.
- Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Assists in closing the best opportunities for the location based on market conditions and location needs.
- Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
- Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Services our customers in order to grow share of the account.
- Executes and supports the company’s customer service standards.
- Provides excellent customer service consistent with the daily service basics of the company.
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
المصدر: LinkedIn — أُضيفت للموقع في 12 يونيو 2026
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