وظيفة مدير عمليات الفندق شاغرة لدى مار في أبها

Company Description MAR is a refined boutique hospitality brand focused on delivering exceptional guest experiences through intentional simplicity, operational excellence, personalized service, and attention to detail.

Role Description We are seeking a full-time, on-site Hotel Operations Manager based in Abha. The role will oversee daily hotel operations and ensure seamless coordination across Front Office, Housekeeping, Food & Beverage, and other operational departments.

Key responsibilities

• Lead daily hotel operations and departmental coordination.
• Manage team performance, schedules, productivity, and service standards.
• Monitor guest satisfaction and resolve operational issues.
• Improve operational efficiency and control costs.
• Ensure compliance with MAR brand standards, SOPs, and quality requirements.
• Support recruitment, training, coaching, and team development.
• Work closely with senior management on performance improvement and operational priorities.

Qualifications

• Proven experience in hotel or hospitality operations.
• Strong leadership and multi-department management skills.
• Excellent guest service, communication, and problem-solving abilities.
• Ability to work effectively under pressure and make sound operational decisions.
• Experience with hotel management systems and standard office applications.
• Ability to train, coach, and develop operational teams.
• Diploma or bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred.