مجموعة فقيه الصحية تعلن عن وظيفة مسؤول تسجيل وأهلية

Key Responsibilities and Duties: 

1. Patient Care:

• - Responsible for opening files for new patients.
• - Responsible for making patient appointments (including cancellations and rescheduling).
• - Responsible for registering patients upon arrival for appointment.
• - Responsible for informing other members of healthcare team when walk-in patient arrive.
• - Responsible for checking that all valid documents are current, available and scanned into the system including insurance approvals.
• - Responsible for answering phone at their assigned desk/reception.
• - Responsible for receiving and handling cash payments.
• Responsible for preparing and totaling all bills then handover to the Insurance and finance coordinator and accurate balance of all transactions carried out during the shift

2. Call Center Functions:

• Answering phone calls through call center line
• Transferring calls to relevant department
• Contacting physicians to confirm duties from OPD Calendar

3. Other duties as assigned within the scope of responsibility and requirements of the job.

Job Requirements

Skills and Abilities: Must be able to clearly communicate with patients and their families, physicians and all other staff.

Experience: 

0 - 2 years’ experience in a customer service related field preferable

Education:

Bachelor Degree in Business Administration or related field.

Language:

Excellent command of oral and written English and Arabic.

Licenses / Certifications:

N/A