Purpose of Job
Jobholders at this level are capable of operating with minimal supervision. They work within guidelines and procedures in order to prepare more complex, specialized or ad-hoc reports in their related field. They contribute to the completion of milestones or operational targets within the assigned functional area.
Job Details
- Collect needed data and conduct proper analysis in order to develop detailed reports highlighting proposed sector/deputyship’s strategy
- Communicate ZATCA’s and sector/deputyship’s approved strategic objectives and priorities to concerned internal stakeholders and support in the development of departmental annual operating plans and strategy accordingly
- Collect departmental strategic, operational and budgetary plans in line with the sector/deputyship’s set strategic priorities, consolidate plans and coordinate with Strategy and Development sector to seek management approval
- Develop and set KPIs and targets for sector/deputyship ensuring alignment with ZATCA’s strategic objectives
- Ensure proper implementation of ZATCA’s approved operational plans and support internal sector/deputyship in identifying and resolving challenges in collaboration with relevant internal stakeholders
- Coordinate the implementation of cross-organizational activities and initiatives ensuring sector/deputyship’s adherence and compliance to organizational mandates and escalate discrepancies when needed
- Coordinate with Strategy and Development sector and act as a focal point for business processes’ update ensuring alignment with ZATCA’s guidelines, templates and strategic objectives
- Draft recommended action plans based on meetings’ outcomes, communicate it with relevant stakeholders and follow-up on implementation of key decisions
- Follow all relevant policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner
- Help in solving escalated problems and provide needed support for junior team to ensure work is carried out in an efficient manner
- Escalate complex problems to the relevant person to ensure cases/issues are closed properly
- Train junior staff on the different job activities to ensure transfer of know-how, when applicable
- Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow of subordinates/ junior staff
Education
Bachelor’s degree in Business Administration or equivalent
Experience
A minimum of 2 years of relevant experience.
Competencies
Information Systems Knowledge - Developing
Vendor Management - Developing
Collaboration and Communication - Developing
Professionalism - Developing
Events Management - Developing
General Administration - Proficient
Results Oriented - Developing
Organization and Planning - Proficient
Customer Focus - Developing
Enablement of Change and Innovation - Developing