أمازون تعلن عن وظيفة أخصائي تعلم وتطوير في الرياض
تفاصيل الوظيفة
تعلن أمازون عبر قسم التعلم والتطوير (Learning & Development) في عمليات النقل (AMZL Transportation) بالرياض عن وظيفة أخصائي تعلم (Learning Specialist)؛ حيث ستعمل مع مدراء العمليات والمدراء الميدانيين والموظفين لتعزيز قدراتهم وتحسين الأداء التشغيلي.
المهام والمسؤوليات
- تنفيذ جميع مهام المدرب القياسية وفقاً لقائمة التدقيق القياسية (Trainer Standard Work Checklist).
- تقديم التدريب الفني المعتمد على مستوى الشبكة (Network Standard Technical Training).
- التعاون مع قادة العمليات لتقييم وتحسين عمليات التدريب في مناطق العمل.
- التدريب المباشر للموظفين لتحسين أدائهم الوظيفي.
- إدارة الامتثال للتدريب لضمان حفظ سجلات التدريب بدقة.
الشروط والمتطلبات
المؤهلات الأساسية: - إجادة اللغة الإنجليزية تحدثاً وكتابة وقراءة. - خبرة في استخدام حزمة Microsoft Office (Word, Excel, Outlook) في بيئة مهنية. - خبرة في العمل في بيئة موجهة للعملاء. المؤهلات المفضلة: - درجة البكالوريوس.
عرض النص الأصلي للإعلان
Description
The Last Mile Learning Specialist works with Operations Managers, Area Managers and associates. Constantly improves the long-term capabilities of the area to which he/she is assigned.
The ideal candidate will have Excellent communication skills, comfortable talking in front of a group as well as one-on-one with an individual, able to give and receive feedback effectively. Ability to follow up and meets time commitments and deadlines, is goal oriented, gives insight to area managers. Works hard for the success of others, constantly remains “customer obsessed”. Demonstrates a positive “can do” demeanor and has fun and gains energy from working with others. Measure Associate performance around Safety, Quality, and Productivity applies learning tools to improve operation metrics . Improves associates' job-related skills; develops, maintains and applies learning tools (methods, checklists and skill building agreements) to encourage associate development, assists in driving success of peak and non-peak training plans.
The Learning Specialist will achieve this objective by:
· Executing all standard trainer tasks as outlined on Trainer Standard Work Checklist
· Delivering network standard technical training
· Partnering with Operations Leaders to Evaluate and improve training processes within work areas
· Directly coaching associates to improve job performance
· Managing training compliance to ensure accurate training records are housed correctly
Key job responsibilities
. Executing all standard trainer tasks as outlined on Trainer Standard Work Checklist
· Delivering network standard technical training
· Partnering with Operations Leaders to Evaluate and improve training processes within work areas
· Directly coaching associates to improve job performance
· Managing training compliance to ensure accurate training records are housed correctly
Basic Qualifications
- Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
- Experience working in a customer-facing environment
Preferred Qualifications
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رقم الإعلان لدى المصدر: 10554391