طيران قطر تعلن عن وظيفة وكيل عمليات شحن أول في جدة
🏢 Qatar Airways
طيران قطر تعلن عن وظيفة وكيل عمليات شحن أول في الدمام
Senior Cargo Operations Agent - Dammam
🏢 Qatar Airways
تفاصيل الوظيفة
الخطوط الجوية القطرية (Qatar Airways) تعلن عن وظيفة Senior Cargo Operations Agent في الدمام، المنطقة الشرقية، المملكة العربية السعودية.
نبذة عن الوظيفة
نبحث عن Senior Cargo Operations Agent للعمل في الدمام. سيقوم المرشح المختار بتقديم عمليات الشحن وخدمة العملاء بما في ذلك التفاعل مع العملاء ووكلاء المناولة الأرضية للشحنات الواردة والصادرة، وضمان الامتثال الكامل لأنظمة وإجراءات السلامة والأمن حسب متطلبات الدولة المضيفة والشركة، والعمل على تحسين أداء الخدمة والعمليات في المحطة.
المهام والمسؤوليات
- دعم المشرف المباشر في تطوير خطة العمليات وتقديم خدمة عملاء عالية الجودة وتجاوز أهداف الإيرادات.
- التنسيق مع وكلاء المناولة الأرضية المحليين وقطاع الشحن في المكتب الرئيسي لضمان ورفع جودة الخدمة المقدمة من الخطوط الجوية القطرية للشحنات الواردة والصادرة.
- الإشراف على روتين وكلاء المناولة الأرضية لضمان سير العمليات التشغيلية بسلاسة.
- دعم عملاء الشحنات الواردة في تخليص بضائعهم.
- التنسيق مع المكتب الرئيسي (الدوحة) و/أو محطات المنشأ للحصول على الدعم اللازم.
- تخطيط الرحلات مع الاستفادة القصوى من سعة الطائرة، والتحكم في عمليات التصدير والاستيراد، والتنسيق الوثيق بين قسم التحكم في المساحة والعملاء لضمان نقل الشحنات في الوقت المحدد مع إعطاء الأولوية المناسبة وتحقيق أقصى استفادة من مساحة الطائرة.
- التنسيق مع العملاء وممثلي مطالبات الشحن في المكتب الرئيسي لمعالجة التناقضات في المحطات وجميع القضايا الإدارية المتعلقة بالمحطات.
- نشر جميع المعلومات المتعلقة بالشحن لتحديث العملاء بقواعد الجمارك والجهات الحكومية والصحية، وإبلاغ المكتب الرئيسي للامتثال للوائح وتجنب الغرامات أو التلف.
- ضمان إرسال الإشعارات الرسمية عن وصول الشحنات إلى وكلاء الشحن والوكلاء والعملاء المباشرين لمنع بقاء البضائع تحت عهدة الخطوط الجوية لفترة طويلة وتجنب التلف ولتوفير مساحة في المستودع.
الشروط والمتطلبات
- مؤهل مهني أو جامعي أو تجاري مناسب مع خبرة لا تقل عن 3 سنوات في مجال ذي صلة.
- فهم عمليات الشحن / القبول / المكاتب الإدارية / المستودعات / الرَّمْب / إجراءات الشحن (التصدير والاستيراد).
- المعرفة بمبيعات الشحن تعتبر ميزة إضافية.
- إجادة اللغة الإنجليزية.
عرض النص الأصلي للإعلان
General Information
Ref # 234065
Location: Kingdom Of Saudi Arabia-Dammam
Job family: Cargo & Airport Operations
Closing Date: 2026-07-09
Description
We are recruiting for Senior Cargo Operations Agent for Dammam, Kingdom of Saudi Arabia.
The selected candidate will provide Cargo Operations and Customer Service Functions including interaction with Customers and GHA for both import and export cargo. Secure proper Operational and Customer Service support to enable station to meet the Cargo Target. Ensure full compliance at all times with all Safety and Security Regulations and procedures as per Host State and Company Requirements. Identify needs and improve Cargo Service and operational performance for station.
Accountabilities
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible
Qualification
To Be Successful In This Role You Will Need
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&job=234065
Ref # 234065
Location: Kingdom Of Saudi Arabia-Dammam
Job family: Cargo & Airport Operations
Closing Date: 2026-07-09
Description
We are recruiting for Senior Cargo Operations Agent for Dammam, Kingdom of Saudi Arabia.
The selected candidate will provide Cargo Operations and Customer Service Functions including interaction with Customers and GHA for both import and export cargo. Secure proper Operational and Customer Service support to enable station to meet the Cargo Target. Ensure full compliance at all times with all Safety and Security Regulations and procedures as per Host State and Company Requirements. Identify needs and improve Cargo Service and operational performance for station.
Accountabilities
- Support the immediate supervisor in developing operational plan and to provide quality customer service and surpass revenue targets
- Liaising with Local Ground Handling Agents and with Head office Cargo Department to ensure/ enhance a high quality service provided by QR both import and export.
- To oversee the GHA routines in order to pursue smooth running of operational activities.
- Support import Customers for clearance of their cargo.
- Liaising with HQ DOH and/or origin stations for necessary support.
- Flight planning with maximum utilization of the Flight Capacity, Control and Operation Export & Import. Maintain a close coordination between QR Space control and customers by ensuring their shipments are transferred, delivered on time, correct priority given to shipments and for maximum utilization of space on aircraft.
- Coordination with customers/ Cargo Claims representatives at Head Office, handling of discrepancies at stations and in all Administrative Issues related to stations.
- To disseminate all Cargo related information for updating customers regarding customs, governmental and health authorities rules and to HO to comply with regulations and to avoid penalties, destruction, etc.
- Ensure that notifications are sent officially on Cargo Arrival Information, to Freight forwarders/ agents/ direct customers to ensure the Cargo does not stay under airlines custody for long period, avoid damages and for space availability at the warehouse.
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible
Qualification
To Be Successful In This Role You Will Need
- Relevant Vocational, Tertiary or Trade qualification with minimum 3 years of relevant experience
- Understanding of Cargo Operations/ Acceptance/ Office (admin)/ Warehouse/ Ramp/ Cargo Procedures export and import.
- Knowledge in Cargo Sales will be an added advantage.
- Command of English language.
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&job=234065
المصدر: LinkedIn - أُضيفت للموقع في 25 يونيو 2026