أكور تعلن عن وظيفة مشرف إقامة في مكة المكرمة

Job Description

Job Summary
The Accommodation Supervisor is responsible for overseeing the daily operations of staff accommodation, ensuring a safe, clean, comfortable, and well-maintained living environment for all employees.

Key Responsibilities

• Supervise the daily operations and overall condition of staff accommodation.

• Ensure rooms, common areas, kitchens, bathrooms, and facilities are clean, safe, and properly maintained.

• Conduct regular inspections and report maintenance or safety issues for prompt action.

• Monitor room allocations, occupancy, check-in, check-out, and employee accommodation records.

• Coordinate with HR, Engineering, Security, and Housekeeping regarding accommodation-related matters.

• Ensure compliance with hotel policies, accommodation rules, health, safety, and hygiene standards.

• Address employees’ accommodation concerns and resolve issues in a professional and timely manner.

• Maintain accurate records of room assignments, occupancy, maintenance requests, and accommodation inventory.

• Monitor accommodation supplies and ensure required items are available.

• Support the implementation and enforcement of accommodation rules and regulations.

• Handle emergencies or incidents within the accommodation and report them to the concerned department.

• Conduct regular accommodation inspections and follow up on corrective actions.

• Maintain a positive and respectful relationship with employees while ensuring discipline and proper conduct.

• Perform any other duties assigned by management.

Qualifications

Qualifications & Requirements

• Previous experience in staff accommodation, hotel operations, or a similar supervisory role.
• Good organizational and communication skills.
• Ability to manage employees and handle accommodation-related issues professionally.
• Knowledge of health, safety, hygiene, and accommodation standards.
• Good English communication skills; Arabic is an advantage.
• Basic computer and reporting skills.
• Ability to work flexible hours and respond to operational requirements.
• Strong problem-solving and interpersonal skills.