Groupe SEB تعلن عن وظيفة مدير تطوير أعمال / مدير حساب رئيسي للأعمال الجديدة في جدة

MISSION:

The Business Development Manager / KAM - New Business is responsible for identifying, developing, and onboarding new business opportunities to accelerate Groupe SEB's growth in the Saudi market.

MAIN PURPOSES OF THE JOB:

1. Develop New Business Opportunities

• Identify and develop new business opportunities across relevant channels, customers, and market segments.
• Identify potential customers and decision-makers and establish strong commercial relationships.
• Understand customer needs, business models, market dynamics, and growth opportunities.
• Lead negotiations with potential customers and convert opportunities into profitable business.
• Develop long-term, trust-based relationships with newly acquired customers.
• Continuously identify opportunities to expand the business with existing customers.

2. Deliver Profitable Sales Growth

• Develop and execute business development plans to achieve agreed sales and profitability targets.
• Identify opportunities to maximize revenue and profitable growth.
• Develop annual and account-specific business plans for new customers.
• Negotiate commercial terms and agreements with customers in line with company guidelines.
• Monitor customer profitability and ensure that commercial investments deliver the expected return.
• Manage commercial risks, including payment terms, credit exposure, and customer insurance requirements.

3. Develop Market Presence and Market Share

• Identify opportunities to expand Groupe SEB's presence in the SDA and Cookware categories.
• Identify new channels, customers, and business models that can contribute to market growth.
• Work with Marketing and Trade Marketing teams to develop customer-specific activities and initiatives.
• Support product launches and ensure successful introduction of new products to newly acquired customers.

4. Customer Development and Relationship Management

• Develop strong, long-term relationships with key stakeholders and decision-makers.
• Build a deep understanding of customer needs, requirements, and business priorities.
• Ensure the correct products and services are delivered to customers in a timely manner.
• Resolve customer issues and complaints effectively to maintain trust and strengthen relationships.
• Identify opportunities to position Groupe SEB as a strategic partner and, where relevant, Category Captain.
• Collaborate with customers and the Trade Marketing team to develop value-creating initiatives.

5. Business Planning and Forecasting

• Lead the assigned customers' business planning and forecasting cycle in collaboration with the Demand Planning team.
• Provide accurate sales forecasts based on customer plans, market trends, promotional activities, and expected business development.
• Ensure sufficient stock availability to support new customer launches and promotional activities.
• Monitor actual sales versus forecasts and proactively identify gaps and corrective actions.

6. Cross-Functional Collaboration

• Work closely with Marketing, Trade Marketing, Supply Chain, Demand Planning, Finance, and Customer Service teams to ensure successful customer development.
• Coordinate customer onboarding and ensure all commercial, operational, and financial requirements are completed.
• Collaborate with Finance on payment terms, customer credit, collections, and profitability.
• Collaborate with Supply Chain to ensure product availability and efficient customer delivery.
• Work with Marketing to implement product launches and marketing activities.
• Ensure smooth communication between internal teams and customers.

7. Commercial Performance and Reporting

• Monitor sales performance, profitability, customer development, and business pipeline.
• Track progress against business development targets and agreed KPIs.
• Prepare regular reports and provide clear updates on business opportunities, customer development, and risks.
• Conduct regular business reviews and recommend corrective actions where required.
• Maintain accurate customer and opportunity information in the relevant company systems.

Ensure all reporting and commercial activities comply with Groupe SEB policies and procedures.

Qualifications

• University degree in Sales or Business Administration
• 4 to 5 years of experience in sales / KA management in Consumer Goods/FMCG / Consumer Durables within multinational organizations
•  Good knowledge of KSA market and trade
• Result driven.
• Strong communication and negotiation skills in English and Arabic
• Self-initiatives and highly independent to perform his activities.
• Ability to solve problems.
• Strong data analytical skills with the ability to shape insights into action.
• Relationship / rapport building capabilities - internal and external.
• Team player with collaborative nature
• Fluency in English; Arabic language skills are an asset.