ميرافال ريزورت آند سبا تعلن عن وظيفة بتلر في تبوك وأملج السعودية

Miraval The Red Sea | Umluj, Saudi Arabia

Join a Team That Changes Lives Through Exceptional Hospitality

At Miraval, luxury is defined by meaningful human connection. Our guests come seeking more than a vacation-they come to reconnect with themselves through wellbeing, mindfulness, and personalized experiences.

As a Butler, you will be the primary point of contact throughout the guest journey, delivering thoughtful, intuitive, and highly personalized service. This is an opportunity to join one of the world's leading luxury wellness brands while creating unforgettable experiences in the breathtaking Red Sea destination.

About Miraval Resorts & Spas

Miraval Resorts & Spas is an internationally recognized luxury wellness hospitality brand with award-winning destinations in Arizona, Massachusetts, Texas, and Saudi Arabia.

Guests experience a carefully curated blend of wellness activities, spa therapies, mindfulness practices, fitness programs, outdoor adventures, culinary experiences, and personalized wellbeing journeys designed to inspire lasting positive change.

At Miraval, every colleague contributes to creating experiences that truly transform lives.

Position Summary

The Butler is responsible for delivering seamless, personalized service throughout every stage of the guest journey-from pre-arrival planning to departure and post-stay follow-up.

This role requires exceptional attention to detail, strong communication skills, emotional intelligence, discretion, and a genuine passion for luxury hospitality.

Key ResponsibilitiesGuest Journey

• Manage the complete guest experience from pre-arrival through departure.
• Build meaningful relationships with guests and anticipate their preferences.
• Coordinate arrivals, check-ins, villa orientations, and departures.
• Maintain regular communication throughout the stay.
• Ensure memorable and personalized experiences at every touchpoint.

Personalized Butler Service

Coordinate and arrange:

• Restaurant and spa reservations
• Wellness activities and personalized itineraries
• Transportation and airport transfers
• In-villa dining and special amenities
• Housekeeping preferences and laundry services
• Celebrations, special occasions, and VIP requests

Guest Communication

• Serve as the primary point of contact for assigned guests.
• Respond promptly to requests with professionalism and discretion.
• Provide knowledgeable recommendations about resort experiences and facilities.

Villa Experience

Coordinate with Housekeeping, Engineering, Culinary, Spa, Recreation, and Front Office teams to ensure villas are prepared to Miraval standards, including amenities, guest preferences, cleanliness, and maintenance.

Service Recovery

• Resolve guest concerns promptly and professionally.
• Take ownership of issues and ensure timely follow-up.
• Collaborate with departments to exceed guest expectations.

Administration

Maintain accurate records of guest preferences, requests, itineraries, and communications while ensuring complete confidentiality.

QualificationsRequired

• Previous experience in Butler Service, Concierge, Front Office, Guest Relations, or Luxury Hospitality
• Excellent spoken and written English
• Outstanding communication and interpersonal skills
• Strong organizational and multitasking abilities
• Professional appearance and positive attitude
• Computer literacy
• Ability to work flexible shifts, weekends, and public holidays

Preferred

• Experience in luxury hotels or resorts
• Knowledge of Opera PMS and POS systems
• Additional language skills
• Hospitality Degree or Diploma

Candidate Profile

We are looking for professionals who are:

• Passionate about luxury hospitality
• Service-oriented and proactive
• Organized and detail-focused
• Calm under pressure
• Adaptable and solution-driven
• Trustworthy and respectful of guest privacy
• Comfortable working in a multicultural environment

Why Join Miraval?

Joining Miraval means becoming part of a globally recognized luxury wellness brand where people, purpose, and wellbeing come first.

You will enjoy:

• Competitive compensation
• Company-provided accommodation and transportation
• Duty meals
• Medical insurance
• Annual leave and flight ticket in accordance with company policy
• Learning and development opportunities
• Career growth within Hyatt and Miraval Resorts & Spas
• A supportive and inclusive working environment

Our Culture

At Miraval, we believe kindness, respect, collaboration, and wellbeing are the foundation of exceptional hospitality. We celebrate diversity and are committed to creating an inclusive workplace where every colleague can thrive.

Recruitment & Privacy

Our recruitment process includes an application review, HR screening, departmental interview, and final selection. Only shortlisted candidates will be contacted.

By submitting your application, you consent to Miraval Resorts & Spas processing your personal information solely for recruitment purposes. All applications are handled confidentially in accordance with applicable privacy laws and company policies.

Ready to Begin Your Journey?

If you are passionate about luxury hospitality and creating memorable guest experiences, we invite you to apply and become part of Miraval's mission to transform lives through wellbeing, mindfulness, and exceptional service.