وظيفة مشرف مستودع لدى Aujan Coca-Cola Beverages Company في عسير خميس مشيط

Job Title: Warehouse Supervisor

Reports To: National Warehouse & Logistics Manager

Business Unit: ACCBC - Saudi Arabia

Function: Warehouse & Logistics

Location: Saudi Arabia - Branch

Grade / Level: (TBC)

Purpose of the Job

The Warehouse Supervisor is responsible for supervising the day-to-day warehouse and delivery operations of the branch, including receiving, storage, picking, load preparation, dispatch, and delivery of the ACCBC beverage portfolio. The role ensures stock accuracy, FIFO / FEFO compliance, hygiene, safety, and effective coordination of the warehouse and delivery team.

Key Roles and Responsibilities

Warehouse Operations

• Supervise daily inbound and outbound warehouse activities, including receiving, put-away, picking, loading, and dispatch.
• Ensure accurate receiving and verification of incoming stock against the relevant documentation.
• Ensure proper storage, safe stacking, and efficient utilization of warehouse space.
• Apply FIFO / FEFO principles to ensure correct stock rotation and prevent the dispatch of expired or near-expiry products.
• Maintain warehouse hygiene, housekeeping, and compliance with applicable HSE and safety requirements.

Inventory Management and Control

• Conduct regular cycle counts and physical stock takes to ensure inventory accuracy.
• Investigate and reconcile stock variances, reporting out-of-stock and overstock situations to the National Warehouse & Logistics Manager.
• Ensure accurate recording of stock movements and transactions in the Warehouse Management System (WMS) / Enterprise Resource Planning (ERP) system.
• Monitor stock condition and ensure appropriate handling and storage of beverage products.
• Manage damaged products and returns, ensuring accurate documentation, recording, and reporting.

Dispatch and Delivery Coordination

• Prepare, organize, and verify retail loads for dispatch in accordance with delivery schedules and route plans.
• Coordinate delivery drivers to ensure timely departure, accurate loads, and efficient delivery operations.
• Ensure proper reconciliation and recording of returned products following delivery.
• Oversee the day-to-day delivery and logistics operations of the branch.
• Identify and address operational issues affecting loading, dispatch, and delivery performance.

Team Supervision

• Supervise and allocate daily tasks to storekeepers, forklift operators, delivery drivers, and warehouse loaders / helpers.
• Monitor team productivity, work quality, and adherence to established operating procedures.
• Ensure the warehouse and delivery team follows safety requirements and proper product-handling practices.
• Promote accountability, teamwork, and continuous improvement across warehouse and delivery activities.

Health, Safety and Compliance

• Maintain a clean, organized, and safe warehouse environment.
• Ensure safe stacking, storage, material handling, and forklift operations in accordance with applicable safety requirements.
• Ensure compliance with relevant Saudi health, safety, and operational requirements.
• Identify and report workplace hazards, unsafe practices, and incidents, taking appropriate corrective action within the role's authority.

Reporting and Administration

• Ensure accurate and timely completion of warehouse documentation and system transactions.
• Prepare and submit daily warehouse, inventory, damage, return, and delivery reports.
• Escalate significant stock variances, operational issues, and safety concerns to the National Warehouse & Logistics Manager.
• Maintain accurate records to support inventory control, operational monitoring, and management reporting.

Key Performance Indicators (KPIs)

• Branch inventory accuracy and stock reconciliation.
• Zero expiry on shelf and in back-store inventory.
• On-time loading, dispatch, and delivery.
• Accuracy of receiving and put-away activities.
• Damage and stock loss within established targets.
• Warehouse cleanliness, hygiene, and safety compliance.
• Timely and accurate daily reporting.
• Warehouse and delivery team productivity.

Key Interfaces

• National Warehouse & Logistics Manager.
• Branch Sales and Operations Teams.
• Storekeepers, Forklift Operators, Delivery Drivers, and Warehouse Loaders / Helpers.
• Other relevant internal stakeholders involved in warehouse, inventory, and delivery operations.

Qualifications

• Diploma or high school qualification with relevant warehouse and logistics experience.
• Bachelor's degree preferred.

Experience

• 3-5 years of experience in warehouse operations, preferably within the FMCG or beverage industry.
• Previous supervisory experience coordinating warehouse teams and daily operational activities.
• Experience in inventory control, stock reconciliation, dispatch, and delivery coordination.
• Experience using Warehouse Management Systems (WMS) and / or Enterprise Resource Planning (ERP) systems.

Knowledge

• Warehouse operations, logistics, and inventory management practices.
• WMS / ERP systems and accurate transaction recording.
• FIFO / FEFO stock rotation and beverage handling and storage requirements.
• Warehouse safety, hygiene, and applicable Saudi HSE requirements.
• Receiving, put-away, picking, loading, dispatch, and returns management.

Accountability Indicators

• Accurate receiving, storage, inventory control, and dispatch at the branch.
• Compliance with FIFO / FEFO requirements and prevention of expired-product dispatch.
• Accurate load preparation and timely delivery to retail customers.
• Maintenance of a clean, safe, and compliant warehouse environment.
• Control of damaged products, stock losses, and inventory variances within established targets.
• Effective supervision and productivity of the warehouse and delivery team.
• Accuracy and timeliness of warehouse reporting and system transactions.

Other Skills and Attributes

• Strong organizational and supervisory skills.
• High attention to detail and accuracy.
• Ability to manage, coordinate, and motivate a warehouse and delivery team.
• Strong inventory control and problem-solving skills.
• Effective communication and reporting skills.
• Customer-focused approach to warehouse and delivery operations.
• Accountability, integrity, and confidentiality.
• Ability to work under pressure and manage multiple operational priorities.
• Commitment to continuous learning and operational improvement.

Direct Reports (if Any)

• Storekeepers.
• Forklift Operators.
• Delivery Drivers.
• Warehouse Loaders / Helpers.