وظيفة قائد الجودة الميداني شاغرة لدى سيمنز إنيرجي في الدمام
Field Quality Leader - Siemens Energy, Dammam KSA
تفاصيل الوظيفة
يسر شركة Siemens Energy (قطاع Gas Services) في الدمام، السعودية، أن تعلن عن توفر وظيفة Field Quality Leader. يشغل هذا المنصب دورًا محوريًا في تعزيز ثقافة الجودة والتميز التشغيلي عبر عمليات الخدمة الميدانية وأدوات التشغيل في الشرق الأوسط، والمساهمة في تقليل تكاليف عدم المطابقة وتحسين موثوقية الأسطول ورضا العملاء.
المهام والمسؤوليات
- تقليل تكاليف عدم المطابقة (NCC) من خلال تحديد الفجوات النظامية والعيوب المتكررة وأوجه القصور في العمليات عبر أعمال Gas Services.
- قيادة تنفيذ استراتيجيات الجودة الميدانية وجودة الأدوات على المستوى الإقليمي بما يتماشى مع أولويات العمل وتوقعات العملاء وأهداف التميز التشغيلي.
- التحقيق في قضايا الأسطول الكبرى وأحداث الضمان والتكرار وشكاوى العملاء، وضمان تحليل جذري فعال وإجراءات تصحيحية مستدامة.
- تحليل بيانات الأسطول والدروس المستفادة وملاحظات العملاء وتقارير الإصلاح والإغلاقات لاستشراف المخاطر وفرص التحسين.
- تيسير ورش الجودة والموثوقية وتقليل التكاليف ونشر الدروس المستفادة عبر قطاعات الأعمال لتعزيز الإجراءات الوقائية والتعاون المشترك.
- التعاون مع فرق الخدمة الميدانية وإدارة المشاريع والهندسة ومراكز الخدمة والمبيعات وسلسلة التوريد لتحسين الأداء التشغيلي ونتائج العملاء.
- تطبيق الدروس المستفادة وتحسينات الجودة عبر عمليات الإغلاق والصيانة والإصلاح وعمليات مراكز الخدمة.
- إنشاء روتين مراجعة تشغيلي وحوكمة لمراقبة أداء الجودة والإجراءات التصحيحية ومخاوف الأسطول وشكاوى العملاء ومبادرات التحسين.
- قيادة أنشطة حل المشكلات الهيكلية باستخدام منهجيات 8D و5 Why وIshikawa وFMEA وLean للقضاء على المشكلات المتكررة.
- إدارة مشاريع التحسين المستمر في الإنتاجية وتبسيط العمليات وجودة التنفيذ ورضا العملاء وتقليل الهدر.
- إعداد تقارير الإدارة ولوحات البيانات والملخصات التنفيذية التي تعرض اتجاهات الجودة ومخاوف الأسطول وفرص خفض التكاليف.
- تعزيز ثقافة قوية للملكية والوقاية والشفافية والمساءلة في الجودة في جميع أنحاء المؤسسة.
الشروط والمتطلبات
- درجة البكالوريوس أو الماجستير في الهندسة الميكانيكية أو الهندسة الصناعية أو تخصص تقني ذي صلة.
- خبرة لا تقل عن 5-7 سنوات في عمليات الخدمة الميدانية وتنفيذ المشاريع في مجال الأعمال ذي الصلة.
- فهم عميق لبيئات خدمة وصيانة المعدات الدوارة.
- خبرة في قيادة برامج تحسين الجودة أو التحقيق في مشكلات الأسطول أو مبادرات خفض التكاليف أو مشاريع التميز التشغيلي.
- القدرة على تحليل العمليات التجارية وتحديد فرص التحسين ودفع إجراءات تصحيحية ووقائية مستدامة.
- معرفة قوية بأنظمة إدارة الجودة ومنهجيات الجودة وتقنيات تحليل الجذور وممارسات التحسين المستمر.
- قدرة مثبتة على التحقيق في القضايا التشغيلية المعقدة وتحديد الأسباب النظامية وتنفيذ حلول فعالة.
- خبرة في تيسير ورش العمل مع مهارات عرض قوية ومراجعات الدروس المستفادة وفعاليات تحسين الجودة.
- أسس قوية في الذكاء الاصطناعي ومهارات تحليل البيانات لتحويل بيانات الأداء التشغيلي والأسطول إلى رؤى قابلة للتنفيذ.
- خبرة في العمل مع فرق عالمية وأصحاب مصلحة ضمن هيكل تنظيمي مصفوفي.
- مهارات اتصال شفهي وكتابي قوية باللغة الإنجليزية مع القدرة على التأثير على أصحاب المصلحة وعرض النتائج على مستويات متعددة.
المهارات المطلوبة
- شهادة مدقق داخلي/رئيسي (ISO 9001/14001/45001) تعتبر ميزة إضافية.
- شهادة Lean Six Sigma Green Belt أو Black Belt تعتبر ميزة إضافية.
- الدافعية الذاتية والمبادرة والمرونة والقدرة على قيادة التغيير عبر وظائف الأعمال المتعددة.
- عقلية مبتكرة تتحدى الوضع الراهن وتحل المشكلات وتدفع تحسينات الأعمال الهادفة.
عرض النص الأصلي للإعلان
Dedicated to driving Operational excellence across Gas Services Middle East Field Services and Tooling Operations. The role will play a critical part in strengthening quality culture, ownership, and proactive problem-solving while reducing Avoidable Non-Conformance Costs (NCC), improving fleet reliability, and enhancing customer satisfaction.
The successful candidate will lead strategic quality initiatives interfacing with project management and field services focused on fleet issues, recurring failure modes, lessons learned deployment, process compliance, outage execution quality, service center assembly/disassembly, and business improvement programs. The individual will work closely with regional and global stakeholders to identify systemic issues, conduct quality and improvement workshops, drive root cause elimination, and proactively improve operational performance across the Gas Services value chain.
This position will be based in Dammam Hub, Saudi Arabia and the individual will report directly to the Middle East Hub based in Dubai, UAE.
________________________________________
How You'll Make an Impact
What You Bring
Gas Services at Siemens Energy
Our Gas Services division offers low-emission power generation through service, modernization, digitalization, and decarbonization solutions. Bringing together gas turbines, steam turbines, generators, and related service offerings under one roof, Gas Services helps customers improve reliability, performance, and sustainability throughout the asset lifecycle.
In this role, you will contribute directly to improving fleet reliability, operational excellence, customer satisfaction, and business performance across the Middle East region.
________________________________________
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 92,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we're also using our technology to help protect people and the environment.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
________________________________________
Our Commitment to Diversity
Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character, regardless of ethnic background, gender, age, religion, disability, or identity. We energize society, all of society, and we do not discriminate based on our differences.
The successful candidate will lead strategic quality initiatives interfacing with project management and field services focused on fleet issues, recurring failure modes, lessons learned deployment, process compliance, outage execution quality, service center assembly/disassembly, and business improvement programs. The individual will work closely with regional and global stakeholders to identify systemic issues, conduct quality and improvement workshops, drive root cause elimination, and proactively improve operational performance across the Gas Services value chain.
This position will be based in Dammam Hub, Saudi Arabia and the individual will report directly to the Middle East Hub based in Dubai, UAE.
________________________________________
How You'll Make an Impact
- Drive reduction of Avoidable NCC by identifying systemic quality gaps, recurring defects, process inefficiencies, and execution-related failures across the Gas Services business.
- Lead the deployment of regional Field Quality and Tooling Quality strategies aligned with business priorities, customer expectations, and operational excellence objectives.
- Lead investigations of significant fleet issues, warranty events, repeat failures, customer complaints, and major non-conformances, ensuring effective root cause analysis and sustainable corrective actions.
- Analyze fleet data, lessons learned, customer feedback, repair findings, outage reports, and field service observations to identify emerging risks and improvement opportunities.
- Facilitate Quality, Reliability, NCC Reduction, and Lessons Learned workshops across business areas to drive preventive actions and cross-functional collaboration.
- Partner with Regional & Global Field Service, Project Management, Engineering, Service Centers, Sales, and Supply Chain teams to improve operational performance and customer outcomes.
- Drive implementation of lessons learned and quality improvements across outage execution, maintenance activities, repair operations, and service center processes.
- Establish operational review routines and governance processes to monitor quality performance, corrective actions, fleet concerns, customer complaints, and improvement initiatives.
- Lead structured problem-solving activities utilizing 8D, 5 Why, Ishikawa, FMEA, and Lean methodologies to eliminate recurring issues.
- Drive continuous improvement projects focused on productivity, process simplification, execution quality, customer satisfaction, waste reduction, and operational excellence.
- Develop management reports, dashboards, and executive summaries highlighting quality trends, fleet concerns, NCC reduction opportunities, and business improvement actions.
- Promote a strong culture of quality ownership, prevention, transparency, and accountability throughout the organization.
What You Bring
- A Bachelor's Degree or Master's Degree in Mechanical Engineering, Industrial Engineering, or a related technical discipline.
- Minimum 5-7 years of experience in Field Service Operations and Project Execution in relevant business area.
- Strong understanding of Rotating Equipment service and maintenance environments.
- Experience leading quality improvement programs, fleet issue investigations, NCC reduction initiatives, or operational excellence projects.
- Ability to analyze business processes, identify improvement opportunities, and drive sustainable corrective and preventive actions.
- Strong knowledge of Quality Management Systems, quality methodologies, root cause analysis techniques, and continuous improvement practices.
- Demonstrated capability to investigate complex operational issues, identify systemic causes, and implement effective solutions.
- Experience facilitating workshops with strong presentation skills, lessons learned reviews, quality improvement events, and cross-functional problem-solving sessions.
- Strong AI foundations and data analysis skills with the ability to convert operational and fleet performance data into actionable business insights.
- Experience working with global teams and stakeholders within a matrix organization.
- Strong oral, written communication skills in English with the ability to influence stakeholders and present findings at multiple organizational levels.
- Internal/Lead Auditor Certification (ISO 9001/14001/45001), Lean Six Sigma Green Belt or Black Belt certification would be considered an advantage.
- Self-motivated, proactive, flexible, and capable of driving change across multiple business functions.
- We don't need superheroes, just super minds with great attitude and communication skills who can challenge the status quo, solve problems, and drive meaningful business improvements.
Gas Services at Siemens Energy
Our Gas Services division offers low-emission power generation through service, modernization, digitalization, and decarbonization solutions. Bringing together gas turbines, steam turbines, generators, and related service offerings under one roof, Gas Services helps customers improve reliability, performance, and sustainability throughout the asset lifecycle.
In this role, you will contribute directly to improving fleet reliability, operational excellence, customer satisfaction, and business performance across the Middle East region.
________________________________________
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 92,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we're also using our technology to help protect people and the environment.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
________________________________________
Our Commitment to Diversity
Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character, regardless of ethnic background, gender, age, religion, disability, or identity. We energize society, all of society, and we do not discriminate based on our differences.
المصدر: LinkedIn - أُضيفت للموقع في 20 أكتوبر 2026
رقم الإعلان لدى المصدر: 4466843587
رقم الإعلان لدى المصدر: 4466843587
