وظيفة أخصائي رعاية صحية شاغرة لدى Steadfast Health في الرياض

Role Description

Improve business processes and capabilities through digital tools, workflow automation, or AI-enabled solutions. Work with business and technical teams to identify opportunities, define requirements, and deliver practical improvements with measurable benefits.

Key Responsibilities

• Assess existing processes, systems, and user needs to identify improvement opportunities.
• Gather requirements and document workflows, dependencies, and operational constraints.
• Evaluate solution options based on business value, feasibility, cost, and risk.
• Develop business cases, implementation plans, and success measures.
• Coordinate prototypes, pilots, testing, and stakeholder feedback.
• Partner with IT, data, security, and business teams on integration and operational readiness.
• Prepare process documentation, user guidance, and training materials.
• Support adoption through communications, demonstrations, and user assistance.
• Monitor results, investigate issues, and recommend improvements.
• Maintain appropriate access controls, approvals, and change records.
• Track benefits against agreed baselines and account for ongoing support costs.
• Coordinate vendors and implementation partners within delegated responsibilities.

Role-Specific Responsibilities

• Digital Transformation Executive: Coordinate transformation initiatives, maintain project plans, and support process redesign, technology adoption, and benefits reporting.
• Automation Specialist: Design, build, test, and maintain workflow automations using appropriate tools, scripts, or integrations. Implement exception handling, monitoring, and recovery procedures.
• AI Solutions Consultant: Assess AI use-case suitability and data readiness, recommend solution approaches, and coordinate evaluations with technical specialists. Define human oversight, safeguards, and implementation requirements.

Qualifications

• Relevant experience in digital transformation, automation, business analysis, technology consulting, or a related field.
• Strong analytical and problem-solving skills.
• Experience mapping processes, gathering requirements, and supporting implementation.
• Ability to translate business needs into clear technical or functional requirements.
• Understanding of data quality, integration, access management, and change control.
• Clear communication, workshop facilitation, and stakeholder coordination skills.
• Strong organizational skills and attention to detail.
• A degree or diploma in business, information systems, computer science, engineering, or a related field, or equivalent practical experience.
• Digital Transformation Executive: Familiarity with project coordination, change management, and digital adoption.
• Automation Specialist: Practical experience with automation platforms, APIs, scripting, or robotic process automation.
• AI Solutions Consultant: Understanding of AI capabilities, limitations, evaluation methods, and production considerations.

Preferred Qualifications

• Experience delivering improvements across multiple business functions.
• Familiarity with low-code platforms, workflow orchestration, or enterprise systems.
• Experience with generative AI, retrieval-augmented generation, or AI-enabled workflow tools.
• Knowledge of privacy, security, and responsible AI practices.
• Relevant qualifications in business analysis, project management, automation, cloud technology, or AI.
• Experience evaluating vendors and measuring realized business benefits.

Scope by Role

• Digital Transformation Executive: Supports the coordination and delivery of digital change initiatives.
• Automation Specialist: Owns the technical implementation and maintenance of assigned automations.
• AI Solutions Consultant: Advises on AI opportunities and guides solution definition, validation, and implementation handover.