وظيفة مدير عمليات عيادات الأسنان لدى سابا الطبية في مكة المكرمة وجدة

Company Description SABA Medical Clinics - سابا الطبية has been providing trusted and comfortable medical services for families since 1983, with a strong commitment to supporting the community in living healthier, happier lives. The clinics serve more than 400,000 patients annually through 6 branches and a network of over 116 qualified physicians across multiple medical specialties. SABA Medical enjoys a high level of patient trust, consistently achieving satisfaction rates above 92% in ongoing surveys. Patients can reach the clinics through a unified contact number and website, reflecting the organization’s focus on accessibility, quality care, and service excellence.

Role Description The Clinic Operation Manager is a full-time, on-site role based in Jeddah, responsible for overseeing daily operations across one or more clinic branches. This role ensures smooth patient flow, efficient appointment scheduling, and adherence to clinical and administrative procedures. Key responsibilities include managing staff schedules, supervising front-desk and support teams, monitoring service quality, and coordinating with medical professionals to maintain high standards of patient care. The Clinic Operation Manager tracks operational KPIs, manages budgets and resources, enforces health and safety policies, and supports continuous improvement initiatives. The role also involves handling escalated patient concerns, collaborating with senior management on strategic plans, and ensuring compliance with regulatory and organizational guidelines.

Qualifications

Dentist

• Candidates should possess strong clinic operations and healthcare administration skills, including workflow management, resource allocation, and process optimization.
• Candidates should possess people management and leadership skills, including team supervision, performance management, and staff development.
• Candidates should possess patient service and communication skills, including conflict resolution, customer care, and the ability to communicate clearly with diverse stakeholders.
• Candidates should possess organizational and analytical skills, including data reporting, KPI tracking, problem-solving, and attention to detail.
• Candidates should possess proficiency with clinic management systems and basic IT tools, including scheduling software, electronic records, and MS Office.
• Relevant bachelor’s degree in healthcare administration, business management, or a related field is preferred.
• Previous experience in clinic or hospital operations management in a similar setting is highly beneficial.
• Fluency in Arabic and good command of English, along with knowledge of local healthcare regulations and standards, will be an advantage.