وظيفة موظف استقبال مستشفى لدى جهة سرية في الرياض

Job Title: Hospital Receptionist

Department: Reception / Patient Services

Reports To: Reception Supervisor

Job Summary

The Hospital Receptionist is responsible for welcoming patients and visitors, managing appointments, and providing administrative support to ensure the efficient operation of the hospital reception area. The role helps deliver excellent customer service while maintaining accurate patient information and supporting smooth patient flow.

Key Responsibilities

• Welcome patients and visitors in a professional and courteous manner and provide assistance with inquiries
• Register patients, schedule appointments, and verify patient information in accordance with hospital procedures
• Answer telephone calls, direct inquiries to the appropriate departments, and provide general information about hospital services
• Maintain accurate patient records and complete administrative documentation as required
• Ensure compliance with hospital policies, patient confidentiality requirements, and customer service standards

Qualifications

• Diploma or Bachelor's degree in Business Administration, Healthcare Administration, or a related field
• 0-3 years of experience in reception, customer service, patient services, or a related administrative role
• Healthcare or hospital experience is preferred
• Strong communication, organizational, and customer service skills
• Fluency in Arabic and English languages