Exact Technical Solutions Company تعلن عن وظيفة مسؤول Oracle Fusion الوظيفي والتقني في السعودية

Oracle Fusion Functional & Technical Administrator

1. Job Purpose

Responsible for the administration, configuration, maintenance, and technical support of Oracle Fusion Cloud applications, primarily Oracle Fusion HCM and Procurement.

The role combines functional and technical responsibilities to ensure the effective operation of Oracle Fusion modules, support business processes, manage system configurations, troubleshoot issues, coordinate integrations, and implement system enhancements in alignment with business requirements.

2. Key Responsibilities

A. Oracle Fusion Functional Administration

• Administer and maintain Oracle Fusion HCM and Procurement modules.
• Configure and maintain business processes, workflows, approval hierarchies, and notifications.
• Manage employee lifecycle processes, including onboarding, transfers, promotions, and employee data updates.
• Maintain HCM configurations, organizational structures, departments, positions, jobs, and roles.
• Administer Procurement processes, including purchase requisitions, purchase orders, approvals, and procurement configurations.
• Configure approval rules and workflow notifications based on business requirements.
• Manage user accounts, roles, security profiles, and access privileges.
• Coordinate with HR, Finance, Procurement, and Operations to understand business requirements.
• Monitor application performance and ensure business processes operate efficiently.

B. Oracle Fusion Technical Administration

• Perform technical administration and maintenance of Oracle Fusion Cloud applications.
• Develop and maintain OTBI reports, BI Publisher reports, and dashboards.
• Support Oracle Integration Cloud (OIC) integrations and troubleshoot integration issues.
• Work with REST APIs, SOAP Web Services, and other Oracle integration technologies.
• Support data migration, data uploads, extracts, and bulk data management using FBDI, HDL, and other relevant tools.
• Monitor scheduled processes, ESS jobs, interface errors, and system logs.
• Troubleshoot technical issues and coordinate with Oracle Support when required.
• Support Oracle quarterly updates, testing, and deployment of new features.
• Maintain technical documentation, integration specifications, and configuration records.

C. System Support and Continuous Improvement

• Provide Level 2 and Level 3 application support to business users.
• Investigate and resolve functional and technical system issues.
• Manage Oracle Fusion service requests and coordinate with Oracle Support.
• Identify opportunities to automate manual business processes.
• Support system enhancements, testing, and change management.
• Conduct user training and prepare system user guides.
• Ensure system configurations comply with company IT security and data privacy requirements.
• Maintain proper documentation of system changes, configurations, and access rights.

3. Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field.
• 3-5 years of relevant experience in Oracle Fusion Cloud administration and support.
• Practical experience with Oracle Fusion HCM and/or Procurement.
• Experience in both functional configuration and technical administration.
• Oracle Cloud certifications are an advantage.

4. Technical Skills and Competencies

• Oracle Fusion Cloud HCM.
• Oracle Fusion Cloud Procurement.
• Oracle Integration Cloud (OIC).
• Oracle Transactional Business Intelligence (OTBI).
• BI Publisher reporting.
• HDL and FBDI data loading.
• REST APIs and SOAP Web Services.
• SQL and basic PL/SQL knowledge.
• Oracle security roles and access management.
• Workflow configuration and approval management.
• Troubleshooting and incident management.
• Oracle quarterly updates and regression testing.

5. Required Experience

The candidate should have hands-on experience in:

• Oracle Fusion HCM functional administration and configuration.
• Oracle Fusion Procurement functional administration and configuration.
• Technical troubleshooting and application support.
• Reports development and customization.
• Oracle integrations and data migration.
• User access, security, and workflow administration.
• Working directly with HR, Finance, Procurement, and other business departments.

6. Key Performance Indicators (KPIs)

• Oracle Fusion application availability and operational stability.
• Timely resolution of functional and technical support requests.
• Accuracy and reliability of system configurations and business workflows.
• Successful delivery of integrations and system enhancements.
• Timely completion of quarterly update testing.
• Accuracy of reports and data management.
• Effective user support and satisfaction.
• Proper maintenance of technical and functional documentation.

7. Preferred Candidate Profile

A hands-on Oracle Fusion professional capable of independently managing both functional and technical administration activities across Oracle Fusion HCM and Procurement. The candidate should have a good understanding of business processes, strong troubleshooting capabilities, and the ability to work closely with business stakeholders and IT management.