📍 المملكة العربية السعودية تحديث مستمر على مدار الساعة
بوابة الوظائف

وظيفة نادل طعام وشراب (سعودي فقط) لدى Fairmont Hotels & Resorts في منطقة الرياض

F&B Waiter Saudi Only
🏢 Fairmont Hotels & Resorts
🕒 نُشرت: (اليوم) 📍 الرياض
التقديم على الوظيفة من المصدر الرسمي ↗

تفاصيل الوظيفة

فندق فيرمونت رملة الرياض (Fairmont Ramla Riyadh) التابع لعلامة Fairmont Hotels & Resorts يعلن عن توفر وظيفة نادل طعام وشراب (F&B Waiter) في منطقة الرياض، للسعوديين فقط. النادل يلعب دوراً حيوياً في تحسين تجربة تناول الطعام للضيوف من خلال أخذ الطلبات وتقديم الوجبات وضمان رضاهم.

المهام والمسؤوليات

  • الترحيب بالعملاء بحرارة وتوزيع قوائم الطعام.
  • أخذ طلبات الطعام والشراب من العملاء وتوصيلها بدقة إلى المطبخ.
  • تقديم توصيات حول القائمة وإبلاغ الضيوف بالعروض الخاصة المتاحة.
  • تسليم الوجبات والمشروبات إلى الطاولات أو الغرف فور تجهيزها.
  • متابعة الضيوف للتأكد من رضاهم عن الوجبة.
  • تجهيز الفاتورة للطاولات أو الغرف عند الطلب.
  • تحصيل قيمة الفواتير والتأكد من صحة المبلغ وصرف الباقي إذا لزم الأمر.
  • التحمل البدني للمشي والوقوف لفترات طويلة أثناء المناوبة.
  • المرونة في ساعات العمل لتلبية احتياجات المطعم المتغيرة.
  • البقاء هادئاً ومهنياً عند التعامل مع العملاء الصعبين.
  • إظهار مهارات تواصل ممتازة لتعزيز التفاعل الإيجابي مع الضيوف.
  • التنسيق الجيد لحمل الأطباق أو الصواني دون إسقاط أي شيء.

الشروط والمتطلبات

  • شهادة ثانوية عامة أو ما يعادلها؛ ويفضل دبلوم أو شهادة في الضيافة أو إدارة الفنادق.
  • خبرة سابقة كنادل أو في دور خدمة الطعام والشراب، ويفضل في فندق أو مطعم راقي.
  • مهارات ممتازة في خدمة العملاء والتواصل.
  • معرفة جيدة بمعايير خدمة الطعام والشراب.
  • القدرة على العمل بكفاءة في بيئة سريعة الخطى وتحت الضغط.
  • إجادة جيدة للغة الإنجليزية تحدثاً وكتابة؛ والمعرفة بالعربية ميزة إضافية.
  • مهارات تواصل قوية والقدرة على العمل بفعالية ضمن فريق.
  • مظهر مهني وموقف إيجابي.
  • القدرة على العمل في مناوبات مرنة تشمل المساء وعطلات نهاية الأسبوع والعطلات الرسمية.
  • لياقة بدنية تسمح بالوقوف والمشي لفترات طويلة وحمل الصواني ومعدات الخدمة بأمان.
  • معرفة أساسية بأنظمة نقاط البيع (POS) والتعامل بالنقد تعتبر ميزة.
عرض النص الأصلي للإعلان
Company Description

Fairmont Ramla Riyadh is a luxury hospitality destination offering premium serviced residences, exceptional dining experiences, and world-class guest services. As part of the renowned Fairmont brand, the property is committed to excellence and innovation, delivering unforgettable experiences through high standards in hospitality and culinary arts

Job Description

Basic Function

The Waiter at Fairmont Ramla is play a vital role in enhancing the dining experience for restaurant patrons by taking orders, serving meals, and ensuring customer satisfaction. Successful waiters possess endurance, patience, and excellent interpersonal skills, allowing them to meet customer needs effectively.

Duties & Responsibilities

  • Greet customers warmly and hand out menus.
  • Take meal and beverage orders from customers and accurately relay them to the kitchen.
  • Make menu recommendations and inform patrons of any specials available.
  • Deliver meals and beverages to tables or rooms promptly once prepared.
  • Check in with guests to ensure they are satisfied with their meal.
  • Prepare the bill for tables or rooms when requested.
  • Cash up bills, ensuring the correct amount is received, and administer change if necessary.
  • Exhibit the endurance to walk and stand for long hours during shifts.
  • Maintain flexible work hours to accommodate varying restaurant demands.
  • Remain calm and professional when dealing with difficult customers.
  • Display excellent interpersonal skills to foster positive guest interactions.
  • Demonstrate the coordination needed to carry plates or trays without dropping anything.

Qualifications

Qualifications

  • High school diploma or equivalent; a diploma or certificate in Hospitality or Hotel Management is preferred.
  • Previous experience as a Waiter or in a Food & Beverage service role, preferably in a hotel or upscale restaurant.
  • Excellent customer service and communication skills.
  • Good knowledge of food and beverage service standards.
  • Ability to work efficiently in a fast-paced environment and under pressure.
  • Good command of spoken and written English; Arabic is an advantage.
  • Strong interpersonal skills and the ability to work effectively as part of a team.
  • Professional appearance and positive attitude.
  • Ability to work flexible shifts, including evenings, weekends, and public holidays.
  • Physically fit with the ability to stand and walk for extended periods and safely carry trays and service equipment.
  • Basic knowledge of POS (Point of Sale) systems and cash handling is an advantage

Additional Information

Your Team And Work Environment

In 1-2 sentences, introduce the team, hotel, or workplace in a way that reflects its culture.

Note: The description can be adjusted to meet specific local or legal requirements, such as work permits.

Our Commitment To Diversity & Inclusion

We are an inclusive company, and our goal is to attract, hire, and develop diverse talent.

Reporting & Administration

  • Prepare and present sales reports, forecasts, and performance analysis to senior management.
  • Track and manage sales leads and opportunities using CRM systems (e.g., Opera, Salesforce, Delphi).
  • Ensure accurate records of all client interactions, leads, and bookings.
  • Maintain up-to-date knowledge of market conditions, competitor offerings, and industry best practices.

Requirements

  • Education: Bachelor's degree in Hospitality, Business Administration, Marketing, or a related field. A Master’s degree or industry certifications (e.g., CHME, CMP) is a plus.
  • Experience: Minimum of 5-7 years of experience in sales within the luxury hotel or hospitality industry, with a proven track record of achieving sales targets and managing key accounts.
  • Skills:
    • Exceptional sales and negotiation skills, particularly within the luxury market.
    • Strong understanding of the hotel industry, including MICE and leisure segments.
    • Proficiency in CRM systems, hotel sales software (e.g., Opera, Delphi), and Microsoft Office Suite.
    • Fluent in English; additional languages are highly desirable.
    • Ability to think strategically and creatively, with excellent problem-solving skills.
Key Competencies

  • Leadership: Ability to lead by example, providing guidance and support to the sales team.
  • Client Focus: A deep commitment to delivering exceptional service and personalized experiences to high-end clientele.
  • Communication: Strong interpersonal and communication skills to engage with clients and internal teams effectively.
  • Time Management: Excellent organizational and multitasking skills, with the ability to prioritize tasks and meet deadlines.
  • Analytical Thinking: Ability to analyze market data and sales trends to make informed decisions and adjust strategies accordingly.
  • Negotiation Skills: Proven ability to negotiate and close high-value deals while maintaining profitability for the hotel.

Working Conditions

  • Full-time position with flexibility for evening and weekend work, depending on client needs and industry events.
  • Travel may be required to meet with clients or attend industry events.
  • Ability to work under pressure and meet sales targets in a competitive environment.

Compensation

  • Competitive salary and commission structure based on performance.
  • Benefits package may include healthcare, retirement plans, travel discounts, and other perks.
المصدر: LinkedIn - أُضيفت للموقع في 7 يوليو 2026

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