شركة (Confidential) تعلن عن وظيفة مدير مبيعات في الرياض

About the Role

We are looking for a results-driven Sales Manager who thrives in a high-velocity, phone-first sales environment. You will lead a team of inside sales agents, own the full sales funnel, and leverage CRM tools to drive performance, conversion, and revenue growth at scale.

Key Responsibilities

Sales Leadership & Team Management

• Lead, coach, and develop a team of 15-30 inside sales agents
• Set daily, weekly, and monthly targets and hold the team accountable to KPIs
• Conduct regular 1:1s, call reviews, and performance coaching sessions
• Build a high-performance sales culture focused on speed, quality, and conversion

High-Volume Sales Operations

• Oversee 500-2,000+ outbound/inbound calls per day across the team
• Design and optimize call scripts, objection handling frameworks, and closing techniques
• Implement call quality standards and monitor adherence
• Manage lead allocation, prioritization, and pipeline hygiene

CRM & Data Management

• Own and optimize CRM systems (Salesforce, HubSpot, Zoho, or similar)
• Build dashboards and reports to track team performance in real time
• Ensure 100% CRM adoption and data accuracy across the team
• Use CRM data to identify bottlenecks, forecast revenue, and drive decisions

Performance & Quality Assurance

• Monitor call recordings and provide structured feedback
• Implement QA scorecards to evaluate call quality, compliance, and conversion
• Identify top performers and replicate their behaviors across the team
• Design incentive structures and competitions to drive motivation

Strategy & Growth

• Analyze sales data to identify trends, opportunities, and gaps
• Collaborate with Marketing on lead quality, campaign performance, and targeting
• Work with Product/Operations to align sales messaging with service delivery
• Develop and execute strategies to improve conversion rates at every funnel stage

Requirements

• 5-8 years of sales experience, with at least 3 years in a leadership role
• Proven track record managing high-volume phone sales (500+ calls/day)
• Expert-level proficiency in CRM tools (Salesforce, HubSpot, Zoho, or similar)
• Strong analytical skills - comfortable building reports and reading sales data
• Experience in EdTech, marketplace, or B2C tech is a strong plus
• Bilingual: Arabic & English
• Based in KSA or willing to relocate