شركة كريرفيرست تعلن عن وظيفة أخصائي تشغيل منصات التعليم الإلكتروني في الرياض

Job Summary:

The E-Learning Platform Operations & Administration Specialist is responsible for the day-to-day operation, administration, and support of the Learning Management System (LMS). The role ensures a seamless learning experience by managing users, maintaining digital learning content, providing technical support, monitoring platform performance, and generating operational reports.

Key Responsibilities:

• Manage and administer the Learning Management System (LMS) and related learning technologies.
• Create, update, and maintain user accounts, roles, and access permissions.
• Upload, organize, and maintain digital learning content, assessments, and training resources.
• Monitor platform functionality and ensure system availability and optimal performance.
• Provide technical support to learners, instructors, and administrators by resolving platform-related issues.
• Troubleshoot system errors, access issues, and user-reported incidents.
• Generate and analyze reports related to learning activities, course completion, attendance, and user engagement.
• Conduct quality assurance testing to ensure learning content functions correctly across different devices and browsers.
• Support the implementation of platform updates, enhancements, and new features.
• Maintain documentation, user guides, and operational procedures.
• Ensure compliance with organizational policies, data privacy requirements, and learning standards.
• Collaborate with internal stakeholders to improve the overall learning experience and platform effectiveness.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, Educational Technology, E-Learning, Information Systems, or a related field.
• Experience in Learning Management Systems (LMS) administration is preferred.
• Knowledge of digital learning technologies and online training platforms.
• Proficiency in Microsoft Office applications and reporting tools.