مسؤول مبيعات تنفيذي

The Academy is seeking a highly motivated Tele Sales Executive with excellent communication, persuasion, and customer relationship skills. The successful candidate will be responsible for contacting prospective clients, following up with existing leads, converting enquiries into enrolments, and achieving monthly sales targets while delivering a professional customer experience.

• Contact prospective customers via telephone and digital communication channels.
• Follow up with leads and respond to enquiries about training courses and programs.
• Clearly explain course features, schedules, pricing, and benefits in a professional and persuasive manner.
• Convert enquiries into successful registrations and close sales.
• Maintain regular follow-up with prospective customers until the registration process is completed.
• Record and update customer information and follow-up status in the CRM system.
• Achieve assigned monthly sales targets and KPIs.
• Prepare regular reports on calls, sales performance, and sales pipeline activities.
• Build and maintain strong professional relationships with customers before and after registration.
• Handle customer enquiries promptly and provide suitable solutions.
• Coordinate with the Operations team to ensure smooth registration and onboarding processes.

• Previous experience in telesales, inside sales, or customer service.
• Excellent verbal communication and interpersonal skills with the ability to interact professionally with customers from diverse backgrounds.
• Strong persuasion, negotiation, and sales closing skills.
• Ability to manage customer follow-ups effectively and perform well under pressure.
• Goal-oriented with a proven ability to achieve sales targets.
• Proficiency in Microsoft Office and CRM systems.
• Previous experience working for a training academy, educational institution, or training provider is highly preferred.
• Strong customer service mindset with excellent communication, persuasion, and negotiation skills.
• Fluency in Arabic is required, and proficiency in English is preferred.
• 3+ years of experience
• Content creation skills
• Excellent communication and organizational skills