وظيفة منسق دعم الأعمال وCRM لدى Jobgether في السعودية
Business Support & CRM Coordinator
🏢 Jobgether
تفاصيل الوظيفة
Jobgether يعلن نيابة عن شركة شريكة عن وظيفة منسق دعم الأعمال وإدارة علاقات العملاء (Business Support & CRM Coordinator) في السعودية (عن بُعد).
نبذة عن الوظيفة
هذه الفرصة عن بُعد مخصصة لمحترف منظم واستباقي يمكنه دعم العمليات التجارية والتواصل مع العملاء وإدارة CRM. تهدف الوظيفة إلى تحسين الكفاءة التشغيلية من خلال الحفاظ على دقة البيانات وتنسيق سير العمل ودعم الأنشطة الموجهة للعملاء. ستعمل عن كثب مع شركة نامية لتبسيط العمليات الإدارية وتقوية علاقات العملاء ودعم مبادرات تطوير الأعمال. ستكون مسؤولاً عن ضمان سير العمل اليومي بسلاسة مع المساهمة في النمو طويل الأجل للشركة.
المهام والمسؤوليات
- إدارة وتحديث سجلات العملاء في منصات CRM مع ضمان دقة البيانات وتنظيمها.
- الحفاظ على خط أنابيب المبيعات من خلال تتبع الفرص وتحديث الحالات ومراقبة تقدم سير العمل.
- إجراء إدخال بيانات منتظم وفحوصات الجودة وصيانة CRM لدعم الرؤية والكفاءة التشغيلية.
- الرد على استفسارات العملاء عبر البريد الإلكتروني والنصوص بأسلوب مهني وخدمي.
- إرسال تذكيرات المواعيد والمتابعات والتحديثات للعملاء طوال رحلة العميل.
- التنسيق داخلياً لضمان التواصل في الوقت المناسب وعمليات دعم العملاء السلسة.
- تقديم تجربة عملاء عالية الجودة تتماشى مع معايير الشركة وتوقعات الخدمة.
- البحث وبناء قوائم بالعملاء المحتملين لشركاء الإحالة وجهات الاتصال التجارية وفرص النمو.
- دعم مبادرات التواصل والتنسيق للاجتماعات وأنشطة بناء العلاقات مع الشركاء الخارجيين.
- الحفاظ على التقارير التشغيلية والسجلات الرقمية والوثائق الداخلية.
- مساعدة القيادة في المشاريع الإدارية وتنظيم سير العمل وتحسين العمليات.
- دعم النمو التشغيلي المستقبلي من خلال تحمل مسؤوليات موسعة تشمل إدارة المكاتب ودعم الفريق.
الشروط والمتطلبات
- خبرة سابقة في إدارة أنظمة CRM والحفاظ على دقة بيانات العملاء.
- يفضل خبرة مع GoHighLevel؛ الإلمام بمنصات CRM أخرى ميزة إضافية.
- خبرة في خدمة العملاء أو الضيافة أو الدعم المباشر للعملاء مطلوبة.
- خبرة في الدعم الإداري وعمليات الأعمال مطلوبة.
- خبرة في إدخال البيانات وإعداد التقارير والحفاظ على السجلات الرقمية المنظمة.
- يفضل خبرة في دعم أعمال الخدمات المنزلية أو الصناعات المماثلة.
- مهارات تنظيمية قوية مع القدرة على إدارة أولويات متعددة وسير العمل في وقت واحد.
- مهارات تواصل كتابي ممتازة باللغة الإنجليزية بمستوى أصلي أو شبه أصلي مطلوبة للمسؤوليات المستقبلية مع العملاء.
- اهتمام قوي بالتفاصيل والموثوقية والقدرة على اتباع العمليات بفعالية.
- عقلية ذاتية التحفيز مع شعور قوي بالملكية والمتابعة.
- القدرة على العمل بشكل مستقل مع التعاون الفعال مع الفرق عن بُعد.
- الإلمام بأدوات مثل Google Workspace وGmail وMicrosoft Office ومنصات CRM وPaintScout مفضل.
- الاهتمام بالتطور نحو دور إداري أو قيادي تشغيلي أوسع.
المهارات المطلوبة
- إدارة CRM ودقة البيانات.
- خدمة العملاء والتواصل الكتابي باللغة الإنجليزية (مستوى أصلي).
- التنظيم وإدارة الأولويات.
المزايا
- معدلات تعويض تنافسية.
- جدول دفع أسبوعي.
- فرصة عمل عن بُعد بدوام كامل (حوالي 40 ساعة أسبوعياً).
- وصول مرن إلى فرص متنوعة عن بُعد عبر مهام مختلفة للعملاء.
- تدريب مجاني وفرص للتطوير المهني.
- توجيه ودعم وموارد مستمرة طوال المهمة.
- فرصة الانضمام إلى مجتمع دولي تعاوني من المحترفين عن بُعد.
- التعرض لعمليات تجارية متنوعة وفرص للنمو المهني.
عرض النص الأصلي للإعلان
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Business Support & CRM Coordinator based in Saudi Arabia.
This remote opportunity is designed for an organized and proactive professional who can support business operations, customer communication, and CRM management.
The role focuses on improving operational efficiency by maintaining accurate data, coordinating workflows, and supporting customer-facing activities.
You will work closely with a growing business to streamline administrative processes, strengthen client relationships, and support business development initiatives.
The position offers exposure to CRM platforms, customer experience operations, and a variety of administrative responsibilities.
You will play a key role in ensuring smooth day-to-day operations while contributing to long-term business growth.
This is an opportunity for someone detail-oriented, reliable, and eager to grow into a broader operations or leadership support role.
Accountabilities
The Business Support & CRM Coordinator will provide essential administrative, CRM, and customer support services to help improve operational performance and maintain high-quality client interactions. Key responsibilities include:
The ideal candidate is a highly organized and customer-focused professional with experience in CRM management, administrative support, and business operations. Required qualifications and skills include:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
This remote opportunity is designed for an organized and proactive professional who can support business operations, customer communication, and CRM management.
The role focuses on improving operational efficiency by maintaining accurate data, coordinating workflows, and supporting customer-facing activities.
You will work closely with a growing business to streamline administrative processes, strengthen client relationships, and support business development initiatives.
The position offers exposure to CRM platforms, customer experience operations, and a variety of administrative responsibilities.
You will play a key role in ensuring smooth day-to-day operations while contributing to long-term business growth.
This is an opportunity for someone detail-oriented, reliable, and eager to grow into a broader operations or leadership support role.
Accountabilities
The Business Support & CRM Coordinator will provide essential administrative, CRM, and customer support services to help improve operational performance and maintain high-quality client interactions. Key responsibilities include:
- Manage and update customer records within CRM platforms, ensuring accurate and organized data management.
- Maintain sales pipelines by tracking opportunities, updating statuses, and monitoring workflow progress.
- Perform regular data entry, quality checks, and CRM maintenance to support business visibility and efficiency.
- Respond to customer inquiries through email and text communication while maintaining a professional and service-focused approach.
- Send appointment reminders, follow-ups, and customer updates throughout the client journey.
- Coordinate internally to ensure timely communication and smooth customer support processes.
- Deliver a high-quality customer experience aligned with business standards and service expectations.
- Research and build prospect lists for referral partners, business contacts, and growth opportunities.
- Support outreach initiatives, meeting coordination, and relationship-building activities with external partners.
- Maintain operational reports, digital records, and internal documentation.
- Assist leadership with administrative projects, workflow organization, and process improvements.
- Support future operational growth by taking on expanded responsibilities, including office management and team support activities.
The ideal candidate is a highly organized and customer-focused professional with experience in CRM management, administrative support, and business operations. Required qualifications and skills include:
- Previous experience managing CRM systems and maintaining customer data accuracy.
- Experience with GoHighLevel is preferred; familiarity with other CRM platforms is a plus.
- Customer service, hospitality, or client-facing support experience required.
- Administrative support and business operations experience required.
- Experience with data entry, reporting, and maintaining organized digital records.
- Experience supporting home service businesses or similar industries is preferred.
- Strong organizational skills with the ability to manage multiple priorities and workflows simultaneously.
- Excellent written English communication skills with native or near-native proficiency required for future client-facing responsibilities.
- Strong attention to detail, reliability, and ability to follow processes effectively.
- Self-motivated mindset with strong ownership and follow-through.
- Ability to work independently while collaborating effectively with remote teams.
- Familiarity with tools such as Google Workspace, Gmail, Microsoft Office, CRM platforms, and PaintScout is preferred.
- Interest in developing toward a broader administrative or operations leadership role.
- Competitive compensation rates.
- Weekly payment schedule.
- Full-time remote opportunity with approximately 40 contracted hours per week.
- Flexible access to various remote opportunities across different client engagements.
- Free training and professional upskilling opportunities.
- Ongoing guidance, support, and resources throughout the engagement.
- Opportunity to join a collaborative international community of remote professionals.
- Exposure to diverse business operations and opportunities for professional growth.
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
المصدر: LinkedIn - أُضيفت للموقع في 6 أغسطس 2026
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