البحر الأحمر الدولية تعلن عن وظيفة مشرف تدبير منزلي في تبوك

Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.

Job Title: Housekeeping Supervisor- Rooms

Department: Housekeeping

Reporting to: Housekeeping Manager

Property: Red Sea Global Hospitality

About Us

Welcome to the next generation of hospitality excellence. At Red Sea Global Hospitality, we are committed to delivering exceptional guest experiences and creating an extraordinary work environment for our team members. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration-values that guide us in our pursuit of operational brilliance, innovative guest service, and sustainable practices. Joining us means you will be part of a forward-thinking, pioneering organization, shaping the future of luxury hospitality, and contributing to the elevation of the Red Sea Global brand.

The Role

As a Housekeeping Supervisor, your role is to serve the needs of the business, our guests, and our colleagues by supporting the management of the hotel’s Housekeeping department, ensuring that all areas of the hotel are well maintained and cleaned, and providing guests and employees with a safe and orderly environment.

At Red Sea Global Hospitality, we take pride in representing our resorts and the Kingdom of Saudi Arabia to visitors from around the globe. We uphold a values-led culture for both our guests and our colleagues, collaborating closely to deliver unparalleled service excellence.

Key Areas of Responsibilities:

Please note that the responsibilities outlined below are not exhaustive. Red Sea Global Hospitality employees continuously innovate in caring for the needs of the business, their guests, and their colleagues. As a Housekeeping Supervisor - Rooms, you will need to:

• Guarantee the cleanliness of all public, guest-facing, and back-of-house areas of the hotel at all times.
• Ensure a safe work environment by adhering to all safety protocols.
• Responsible for ensuring that all team members are aware of and follow departmental SOP’s and LSOPs make them accessible to all employees for reference, revision, and updates as needed.
• Collaborate with the hotel training manager to identify training needs, develop, and deliver essential training for department employees to meet business requirements. Support the training of the Departmental Trainers to improve hotel service quality consistently.
• Coach and guide new members of the team, with proper orientation training.
• Assist in managing relationships and contracts with suppliers.
• Monitor the condition and keep records of linen, toweling, uniforms and other items if applicable, to maintain adequate supply levels.
• Ensure that lost and found items are properly stored and maintain accurate logs.
• Develop and maintain a motivational working environment within the department and positive relations with other departments.
• Provide training to the employees to enhance their skills in various aspects of housekeeping.
• Inaugurate measures to reduce all wastage of materials and amenities that are used in the department.
• Monitor and ensure that proper key controls are in place.
• Manage overtime effectively by implementing good management practices and promptly addressing any issues that arise.
• Support and attend task force missions for the hotel to aid in the opening of new Red Sea Global Hospitality properties.
• Ensure VIP requirements are met.
• Oversee all special requests are met, with reference to families visiting our resorts with children.
• Perform any additional duties as required for operational smoothness.

In Return,

What We Offer

• Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move.
• Competitive compensation package.
• Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality.
• Health Insurance coverage whilst in service.
• A supportive and inclusive work environment that values diversity and collaboration.
• Employee Recognition Programmes.

Accessibility and Adjustments

We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavor to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with us.

Red Sea Global Hospitality is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.