وظيفة مندوب مبيعات شاغرة لدى Al Hayat Investments Co. بمنطقة الرياض

Job Title: Sales Representative

Department: Sales

Location: Riyadh

Reporting To: E-Commerce Coordinator

To contribute to achieving sales objectives by acquiring new customers, maintaining strong relationships with existing customers, understanding their needs, and providing suitable products and services that support the company’s business growth.

• Identify potential customers and approach them to generate new business opportunities.
• Communicate with existing and prospective customers and build long-term professional relationships.
• Present and promote the company’s products and services to customers in a professional manner.
• Understand customer requirements and recommend appropriate products and solutions.
• Prepare quotations and follow up with customers until the sales process is completed.
• Negotiate with customers within the company’s approved policies and delegated authority.
• Manage and monitor orders received through e-commerce platforms, such as Salla, Amazon, and Noon, from order placement through preparation and delivery, ensuring a smooth and efficient order process.
• Achieve the assigned monthly and annual sales targets.
• Handle customer inquiries and provide after-sales support through e-commerce platforms, including cancellations, returns, exchanges, and order-related issues, to ensure a high level of customer satisfaction.
• Respond to customer inquiries and follow up on complaints and feedback in coordination with the relevant departments.
• Maintain and regularly update customer information and sales opportunities in the company’s approved system.
• Prepare regular reports on sales activities, customers, and business opportunities.
• Monitor market trends, competitors, pricing, and changes in customer requirements.
• Coordinate with internal departments, such as Procurement, Warehouse, Finance, and Customer Service, to ensure customer orders are handled efficiently.
• Participate in sales meetings, exhibitions, events, and other business activities when required.
• Comply with the company’s policies, procedures, and management instructions.
• Manage and update product listings across e-commerce platforms, including pricing, inventory, product content, and promotional offers, to optimize sales performance and customer experience.
• Perform any other duties related to the position as assigned by the direct manager.

• Bachelor’s degree in Business Administration, Marketing, or a related field is preferred.
• Previous experience in sales is required.
• Good communication, negotiation, and persuasion skills.
• Ability to build and maintain strong professional relationships with customers.
• Ability to work toward and achieve assigned sales targets.
• Good knowledge of Microsoft Office and Customer Relationship Management (CRM) systems.
• Ability to work independently and as part of a team.
• Good command of Arabic and English is an advantage.

• Effective communication skills.
• Negotiation and persuasion skills.
• Customer relationship management skills.
• Problem-solving skills.
• Time management and organizational skills.
• Results-oriented mindset.
• Ability to work under pressure.
• Initiative and strong follow-up skills.