Hilton تعلن عن وظيفة مستلم طلبات التدبير المنزلي في مكة
Housekeeping Order taker
🏢 Hilton
تفاصيل الوظيفة
في هيلتون، نبحث عن موظف استلام طلبات التدبير المنزلي (Housekeeping Order Taker) للانضمام إلى فريقنا في مكة المكرمة، السعودية. انطلاقاً من شغفنا بالضيافة، ستكون جزءاً من فريق يضمن تجربة لا تُنسى لكل نزيل من خلال الإشراف على أعمال التدبير المنزلي وتنسيق الطلبات.
المهام والمسؤوليات
- الإشراف على فريق التدبير المنزلي: تدريب وجدولة ومتابعة أعضاء الفريق لضمان معايير النظافة والجودة في غرف النزلاء.
- إجراء تفتيشات الغرف والمناطق: فحص دوري لغرف المغادرة، وتفتيش عيني للغرف المشغولة، ومراجعة مناطق الخدمة والتخزين والممرات لضمان استيفاء معايير النظافة والصيانة.
- تنسيق احتياجات الصيانة: الإبلاغ عن أي مشكلات صيانة أو مخاوف مرافق ومتابعتها فوراً.
- الإشراف على المشاريع الخاصة: جدولة والإشراف على أعمال التنظيف العميق الدوري ومبادرات التدبير المنزلي الخاصة.
- إدارة المخزون والمعدات: الحفاظ على مستويات المخزون وضمان صيانة معدات التدبير المنزلي بشكل مناسب.
- إسعاد النزلاء: تقديم خدمة ممتازة، بما في ذلك تلبية طلبات كبار الشخصيات والطلبات الخاصة.
الشروط والمتطلبات
- شغف بنشر روح الضيافة والدفء.
- التصرف بنزاهة وفعل الصواب دائماً.
- إلهام الآخرين من خلال القيادة.
- الإيمان بأن العمل الجماعي يؤدي إلى أفضل النتائج.
- الإحساس بالملكية والمساءلة.
- التركيز على الحاضر مع إلحاح وانضباط لتحقيق أثر دائم.
عرض النص الأصلي للإعلان
Job Description
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Housekeeping Order Taker, you’re not just ensuring the upkeep and cleanliness of the hotel - you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
Here's what you'll do during a typical day:
What It Takes to Make the Stay
At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay-we’re a great place to work.
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Housekeeping Order Taker, you’re not just ensuring the upkeep and cleanliness of the hotel - you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
Here's what you'll do during a typical day:
- Supervise the housekeeping team: Train, schedule, and oversee team members to ensure cleanliness and quality standards in guest rooms
- Conduct room and area inspections: Perform routine checks of checkout rooms, spot inspections of occupied rooms, and review service areas, storage, and corridors to ensure cleanliness and maintenance standards are met
- Coordinate maintenance needs: Report and promptly follow up on any maintenance issues or facility concerns
- Oversee special projects: Schedule and supervise periodic deep cleaning and special housekeeping initiatives
- Manage inventory and equipment: Maintain stock levels and ensure proper maintenance of housekeeping equipment
- Delight our guests: Ensure excellent service, including VIP and special guest requests
What It Takes to Make the Stay
At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay-we’re a great place to work.
المصدر: LinkedIn - أُضيفت للموقع في 18 أغسطس 2026